user question-circle dropbox exclamation folder-open-o sign-in exclamation-triangle ban youtube building-o icon-mouse-pointer angle-down angle-up location-arrow file-text-o heart-o heart envelope bars comment times info-circle envelope-o thumb-tack list-alt google lock at map-marker search twitter linkedin facebook bold users bar-chart home chevron-left chevron-right check chevron-down chevron-up file-pdf-o eye filter pencil-square-o database rss-square link whatsapp cogs upload calender plus minus picture-o sort step-backward step-forward weixin share share shopping-cart circle download level-up star phone check-square-o clock-o arrow-up trash-o external-link arrow-down price-tag

Vacature Customer service agent KLM Cygnific Enschede

Vacature Enschede

Manpower Uitzendbureau
  • Manpower Uitzendbureau
  • MBO of hoger
  • Junior/Medior/Senior niveau
  • Vast contract
  • 40 uur p/w
Vacature opgeslagen in je favorieten!
Vacature verwijderd uit je favorieten!
Beschrijving vacature Jouw baanAre you ready for a new job in the Enschede area? Do you have an affinity for the travel or airline related industries? Are you available for 40 hours a week? Are you interested in working for companies like Air France and KLM? Continue reading to learn more about this vacancy!

Employment agency Manpower is looking for a full-time customer service agent for Cygnific in Enschede. 

Communication with the customers is mostly in Dutch or English. Therefore, it is required that you are fluent both languages.

Working activities
As a customer service agent you will give information to the AirFrance-KLM group customers regarding flight fares, availability and schedules. In this role it is your job to recognize sales leads and act upon them. You also explain advantages of the AirFrance-KLM group and partner.

You will be responsible for the following tasks:
  • Answer questions coming in through various communication channels (e.g. phone, e-mail, chat) within set targets
  • Search for information using the computerized systems or manuals
  • Provide information regarding specific services and subjects
  • Handle complaints by analyzing, explaining and, if possible, by offering a solution
  • Insert provided information into an existing reservation and, if requested, change or cancel an existing reservation
  • Keep knowledge of the different websites, the reservations system and handling targets up to date
  • Support agents with the use of online products
Jouw werkplekAbout Cygnific 
Cygnific started out as a reservations department. Since then, Cygnific has become one of the world’s best performing customer experience providers. The company employs more than 900 people in over 35 countries whom provides service in 14 different languages. 

You will be working full-time for 40 hours a week. Working hours from Monday to Friday between 8.30 – 18.00

What does Cygnific have to offer? 
  • A gross salary of €2,050 per month 
  • Reimbursement of travel expenses
  • Extensive introductory training to get you started 
  • Providing you with additional training and further development opportunities 
  • A fulltime job for 40 hours a week 
  • A contract with the client for 7 months
Jouw profielJob requirements
To qualify for this job, it is important that you meet the following requirements:
  • You have a general (HAVO) or professional (MBO) secondary education level of work and perception 
  • You have a good knowledge of the English and Dutch language, both written and spoken 
  • You have experience in working with computers
  • You are available to work 40 hours per week

Preferences:
  • You preferably have an education in tourism 
  • You preferably have a proven sales & service attitude 
  • You preferably have experience in working at a call centre and/or in a travel/airline related industry
  • You preferably live in the proximity of Enschede, for example in Almelo, Hengelo or Haaksbergen
Starting date of the vacancy
In agreement, you will start as soon as possibleDo you recognize yourself in this profile? Apply online via the “solliciteer direct” button.The application process
  • Apply online via the “solliciteer direct” button
  • Fill out the questionnaire that will appear after you have logged in and wrote down your motivation (without your answers we are not able to further process your application)
  • Assessment of your application will be performed based on your CV, the questionnaire and any additional information received
  • The local Manpower office will contact you for an interview by phone or a live interview at Manpower
  • Possibly, a job interview will be scheduled with you and the company
Is the vacancy still online on the Manpower website? This means that the position is still available.We are looking forward to your online application!

lees meer

Gestelde eisen Job requirements
To qualify for this job, it is important that you meet the following requirements:
  • You have a general (HAVO) or professional (MBO) secondary education level of work and perception 
  • You have a good knowledge of the English and Dutch language, both written and spoken 
  • You have experience in working with computers
  • You are available to work 40 hours per week

Preferences:
  • You preferably have an education in tourism 
  • You preferably have a proven sales & service attitude 
  • You preferably have experience in working at a call centre and/or in a travel/airline related industry
  • You preferably live in the proximity of Enschede, for example in Almelo, Hengelo or Haaksbergen
Starting date of the vacancy
In agreement, you will start as soon as possibleDo you recognize yourself in this profile? Apply online via the “solliciteer direct” button.The application process
  • Apply online via the “solliciteer direct” button
  • Fill out the questionnaire that will appear after you have logged in and wrote down your motivation (without your answers we are not able to further process your application)
  • Assessment of your application will be performed based on your CV, the questionnaire and any additional information received
  • The local Manpower office will contact you for an interview by phone or a live interview at Manpower
  • Possibly, a job interview will be scheduled with you and the company
Is the vacancy still online on the Manpower website? This means that the position is still available.We are looking forward to your online application!

lees meer

Bedrijfsomschrijving About Cygnific 
Cygnific started out as a reservations department. Since then, Cygnific has become one of the world’s best performing customer experience providers. The company employs more than 900 people in over 35 countries whom provides service in 14 different languages. 

You will be working full-time for 40 hours a week. Working hours from Monday to Friday between 8.30 – 18.00

What does Cygnific have to offer? 
  • A gross salary of €2,050 per month 
  • Reimbursement of travel expenses
  • Extensive introductory training to get you started 
  • Providing you with additional training and further development opportunities 
  • A fulltime job for 40 hours a week 
  • A contract with the client for 7 months

lees meer

Salarisinformatie Bruto € 2.050 p/m
Contactpersoon Manpower
Vacature opgeslagen in je favorieten!
Vacature verwijderd uit je favorieten!

Vergelijkbare vacatures voor in regio Enschede Bekijk alle soortgelijke vacatures
  1. Werkzoeken.nl
  2. Vacatures
  3. Enschede