Customer Service Representative German , Dutch & English (Temp. Position) Maastricht • GO APPLY

Vacature in het kort

Volledige vacaturetekst

For a global leader in the medical devices industry we are looking for a customer service representative who speaks fluent German , Dutch and English. This assignment will run until the end of April 2026. 

How a day will look like?
You are the first point of contact to process incoming customer orders. You answer inquiries by phone and e-mail regarding orders, backorders, shipments status, complaints, returning products etc.You are supporting the Sales Representatives and Sales Manager with various tasks and projects, like various sales reports, samples, promotional projects.

You have to be liaising with shipping, finance, marketing, quality assurance, product planners and manufacturing at international level to ensure that the products are available as soon as possible for shipment to the customer.

Tracking the progress and be responsible for ensuring that custom kits & packs are manufactured in a timely manner to meet customers' demands is something that you will be doing on a daily basis.

Gevraagd

How a day will look like?
You are the first point of contact to process incoming customer orders. You answer inquiries by phone and e-mail regarding orders, backorders, shipments status, complaints, returning products etc.You are supporting the Sales Representatives and Sales Manager with various tasks and projects, like various sales reports, samples, promotional projects.

You have to be liaising with shipping, finance, marketing, quality assurance, product planners and manufacturing at international level to ensure that the products are available as soon as possible for shipment to the customer.

Tracking the progress and be responsible for ensuring that custom kits & packs are manufactured in a timely manner to meet customers' demands is something that you will be doing on a daily basis.

Aanbod

The offer

• A salary between € 3000 and € 3200 based on fulltime employment;
• A contract directly from the company;
• Possibility to partially work from home;
• Travel- and working from home allowance;
• Great opportunities to develop yourself and to work in a very international team with various cultures;
• Flexible working times between 08h00 and 18h00;