Customer Support Representative | Dutch & English Middenmeer • Adams Multilingual Recruitment

Vacature in het kort

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One of our clients, a distributor of electrical products and services, is currently looking for its next Customer Support colleague to join its team. This is a company where the right motivation and attitude are key. So, if you are looking for a great opportunity to start your career or to make a switch in it, this might be the opportunity for you.

Key Responsibilities

• Serve as the first point of contact for customers via phone and email
• Answer questions about product availability, stock levels, and order status
• Prepare and follow up on quotations
• Enter and process sales orders in the company system
• Collaborate with the sales team and warehouse on customer requirements
• Track order status and communicate updates to customers
• Handle order changes and customer service issues
• Assist colleagues across other departments when needed

Qualifications & Skills

• Near native level of Dutch and full English proficiency. Fluency in German is a strong plus
• Knowledge of electrical products such as cables, cable management systems, or ATEX products is a plus
• Strong communication skills for phone and email customer service
• Hands-on, service-minded attitude with a positive, curious mindset
• Previous customer service experience
• Background in construction, electrical, or technical industries (advantageous but not essential)
• Willingness to learn about electrical products and the industry

What We Offer

• Salary of €32.000~€34.000 gross per year
• 25 holiday days
• Travel allowance according to CLA standards (approximately 23 cents per km (for distances over 10km)
• Annual performance-based bonus (not guaranteed but based on 6-month results) of about 1 month’s salary
• Good work-life balance with standard working hours
• Direct contract with long-term growth opportunities
• Down-to-earth, international team atmosphere
• An informal environment where input matters
• Opportunity to work with global clients and projects

Please be awarethat for this position, we prioritize applicants who are already living in or near Middenmeer and are eligible to work in the Netherlands.

Interested? Feel free to apply or contact me for more information at via de button "Solliciteer nu" op deze pagina.

Salaris

€32.000 - €34.000