user question-circle dropbox exclamation folder-open-o sign-in exclamation-triangle ban youtube building-o icon-mouse-pointer angle-down angle-up location-arrow file-text-o heart-o heart envelope bars comment times info-circle envelope-o thumb-tack list-alt google lock at map-marker search twitter linkedin facebook bold users bar-chart home chevron-left chevron-right check chevron-down chevron-up file-pdf-o eye filter pencil-square-o database rss-square link whatsapp cogs upload calender plus minus picture-o sort step-backward step-forward weixin share share shopping-cart circle download level-up star phone check-square-o clock-o arrow-up trash-o external-link arrow-down price-tag

Vacature Service Agent Different (native) languages

Vacature Enschede

  • Timing Uitzendteam
  • HAVO / VWO of hoger
  • Junior niveau
  • Tijdelijk contract
  • 40 uur p/w
Vacature opgeslagen in je favorieten!
Vacature verwijderd uit je favorieten!
Beschrijving vacature A Customer Service Representative is responsible for the handling of technical customer contacts for a variety of products (mainly inbound), via different communication channels. He/she gives information in a practical and clear manner within the set parameters. The Customer Service Representative also answers questions concerning specific procedures and services.

The main tasks of a Customer Service Representative are:- In a correct, customer friendly and efficient manner answer and/or solve technical questions or problems posed by customers via telephone or email.
- Identify and analyze the technical issue of the customer by good listening and asking clear and concise questions.- Provide good customer service with the aid of high quality technical knowledge and the technical knowledge gained from the internal training and support systems.- Per customer contact gather and document all relevant information into the system to insure a high level of service is delivered.- Keep up to date with all new developments in the technical area, networks and consumer electronics relating to the position.

lees meer

Gestelde eisen Ideally, you will enjoy talking to people and have gained previous experience of working in a customer driven environment, preferably within a contact center, but this is not essential. Also, as this is a fast paced and dynamic environment, the ability to adept them is essential.
As you will be speaking with customers on a daily basis, excellent communication and rapport building skills are essential, as well as attention to detail and the ability to identify a problem and provide a solution.

At this moment we are looking for Customer Service Representatives with native language skills in:
- German - Polish
- Dutch - Arabic
- Portuguese - Hungarian
- Czech - French

Further requirements are:
- Speaks and writes good English and one of the requested native languages.
- Experience in Business-to-Consumer (B2C) or Business-to-Business (B2B) environment is beneficial.
- Minimum of MBO (vocational) work and thinking level.
- Communicative and service orientated.
- Highly accurate and analytical.

lees meer

Bedrijfsomschrijving Our client is a young, open and innovative organization which provides service to European customers (consumers and professionals) of leading electronics producers. For instance: technical support for tablets, monitors, televisions, routers, etc.
Salarisinformatie Salaris in overleg
Extra informatie Arbeidsvoorwaarden
In this role you are responsible for the handling of technical customer contacts for a variety of products (mainly inbound), thru different communication channels.
You give information in a practical and clear manner and also answers questions concerning specific procedures and services, via telephone or e-mail.

Further responsibilities are:
- Identify and analyze the technical issue of the customer by good listening and asking clear and concise questions.- Provide good customer service with the aid of high quality technical knowledge and the technical knowledge gained from the internal training and support systems.- Per customer contact gather and document all relevant information into the system to insure a high level of service is delivered.- Keep up to date with all new developments in the technical area, networks and consumer electronics relating to the position.

lees meer

Contactpersoon Timing Recruitment Center
Vacature opgeslagen in je favorieten!
Vacature verwijderd uit je favorieten!

Vergelijkbare vacatures voor in regio Enschede Bekijk alle soortgelijke vacatures
  1. Werkzoeken.nl
  2. Vacatures
  3. Enschede