Global Head of Store Operations Amsterdam • Suitsupply

Vacature in het kort

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• Develop and execute a global store operations strategy aligned with Suitsupply’s business objectives. 

• Lead, mentor, and develop the Field Operations and Program Management teams to drive consistent operational execution across global locations. 

• Foster a culture of continuous improvement, collaboration, and accountability within the Store Operations team. 

• Oversee large-scale global projects, including the implementation of new systems, ensuring operational practices support sales and service excellence, and providing training and change management support. 

• Drive the adoption of new technologies across all store locations, ensuring alignment with operational goals. 

• Serve as the primary point of contact with IT, HR, and Merchandising to facilitate seamless communication with Retail. 

• Utilize data and first-principles thinking to analyze challenges, improve efficiency, and address issues proactively. 

• Track KPIs and metrics to ensure store performance aligns with company objectives. 

• 10+ years in a senior store operations role within a multi-site, global retail organization (experience in fashion retail preferred). 

• Proven experience leading large-scale IT and systems implementations across regions. 

• Strong knowledge of retail operations, including back-of-house processes, inventory management, and customer service excellence. 

• Demonstrated leadership skills with a history of managing and developing teams. 

• Exceptional communication skills with the ability to collaborate effectively across functions and regions. 

• Ability to inspire teams, lead change initiatives, and foster a high-performance culture. 

• Analytical and data-driven mindset with strong problem-solving skills using first principles thinking. 

• Adaptability and resilience in a fast-paced, evolving environment, managing multiple priorities effectively. 

• Autonomy: We empower you to take ownership, make meaningful decisions, and drive impact without layers of sign-off.  

• Growth: We see your potential as a key asset. At Suitsupply, you’ll have abundant opportunities to learn, grow, and excel in a supportive environment that encourages development at every step. 

• Corporate Social Responsibility: Our commitment to sustainability and ethical business is unwavering. We work exclusively with suppliers who uphold the highest standards, in alignment with the International Labour Organization. 

• Style: Immerse yourself in a world of beautifully crafted, high-quality products, and enjoy a 40% discount on Suitsupply products.