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System Administrator Amsterdam • IT Recruitment
Gevraagd
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37 - 40 uur
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Engels (taal)
Aanbod
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Vast contract
Vacature in het kort
Amsterdam
Join a dynamic team as a System Administrator where you'll be the go-to person for technical assistance, setting up IT equipment, and resolving hardware and software issues. You'll play a crucial role in troubleshooting, configuring systems, and maintaining networks. Enjoy the opportunity to test new technology and suggest procedural improvements. If you're customer-oriented with excellent communication skills, this role offers an engaging environment to enhance your IT expertise. Keep reading for more information on this exciting opportunity.
Over het bedrijf
IT Recruitment
Volledige vacaturetekst
WerkzaamhedenIT Recruitment is looking for her client in Amsterdam for a System Administrator. The role sets up computer and other IT equipment and helps prevent, identify and resolve problems with IT hardware and software.
Duties and responsibilities (include, not limited to):
- Serve as the first point of contact for internal customers seeking technical assistance over the phone, email, or face-to-face
- Perform (remote) troubleshooting through diagnostic techniques and pertinent questions
- Determine the best solution based on the issue and details provided by customers
- Walk the customer through the problem-solving process
- Escalate unresolved issues to the next level
- Identify and suggest possible improvements on procedures
- Install and configure computer hardware, software, systems, networks, printers, and scanners
- Monitor and maintain computer systems and networks
- Respond in a timely manner to service issues and requests
- Set up accounts for new users and closing down for leavers
- Repair and replace equipment as necessary
- Test new technology
Knowledge, skills, and attitude
- Bachelors’ Degree or equivalent level in experience in IT/IS
- Proven experience as a help desk technician or other IT support role
- Excellent working knowledge of office automation products, databases and remote control
- Superior understanding of computer systems, mobile devices and other tech products
- Ability to diagnose and resolve basic technical issues
- Professional level proficiency in English, both verbal and written
- Excellent communication skills
- Customer-oriented and cool-tempered
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