Join a dynamic team as a Customer Service Specialist, serving as the vital link between internal and external customers. Collaborate closely with Commercial, Finance, and Supply Chain teams to enhance the Order to Delivery Process. Your role includes managing orders, offering customer support, and maintaining accurate customer data in the ERP system. Be part of a learning organization focused on continuous improvement and efficiency to meet evolving customer needs. Discover how your talents can thrive in this environment.

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CUSTOMER SERVICE SPECIALIST

the position is based in Groningen, the Netherlands

Key Responsibilities:
As Customer Service Specialist you are the interface to our internal and external customers working closely with our Commercial, Finance and Supply Chain teams. The Customer Service Specialist is part of a learning organization who is committed to drive improvements and efficiency within the Order to Delivery Process to meet current and future customer demands.

Order handling and customer support
Provide shipping information to internal and external customers
Create and maintain customer master data to ensure correct information in ERP system
Drive continuous improvements to achieve a more efficient order to delivery process together with Logistics, Commercial and Finance

Gevraagd

Essential for the role:

Knowledge and experience in the field of customer support and distribution
Excellent interpersonal and communication skills Strong team player and relationship builder
Ability to work independently and as part of a team
Customer focused and performance-driven
Process oriented and structured
Fluent in spoken and written English and Dutch

Gerelateerde zoekopdrachten

Customer Service Medewerker Groningen Fulltime Groningen Vast contract Groningen Groningen Provincie Groningen Customer Service Medewerker Salaris Customer Service Medewerker

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