Field Service Engineer - International Lelystad • WeMatch

You will work in a team of appoximately 12 people. Not everybody lives in the Netherlands.
As a Field Service Engineer, you’ll serve as the go-to expert for the customers, providing on-site and remote support. From troubleshooting to training, no two days will be the same.

Your responsibilities will include:

• Delivering expert technical support and solutions to customers and their service teams.
• Diagnosing and resolving issues on advanced machinery through your knowledge and team collaboration.
• Responding to incoming service requests via phone or email with professionalism and clarity.
• Conducting root cause analysis of breakdowns and providing clear, actionable solutions.
• Keeping clients informed about product developments and updates.
• Visiting work sites internationally to support and follow up on technical inquiries.
• Assisting with warranty procedures and technical field campaigns.
• Leading product training sessions for service teams and end-users.
• Performing machine inspections both new and operational units.
• Offering maintenance and replacement part advice based on machine assessments.
• Developing clear, useful documentation to help the wider technical support community.

• A completed technical education in mechanical, electrical, or related engineering fields.
• Prior experience with construction equipment is a plus, though recent graduates with strong technical knowledge are welcome.
• Familiarity with hydraulic systems, diesel engines, and electrical components is preferred.
• A proactive, team-focused mindset with a problem-solving attitude.
• Strong English communication skills (spoken and written). French is a nice bonus.
• Ability to work towards root cause analysis on technical issues and solving conflict, frequent travel is required.
• Ability to collaborate across departments and with external partners.
• Excellent computer skills

• A motivating work environment with driven and enthusiastic colleagues.
• A salary between gross € 3.500 and € 5.000 per month.
• A fixed and variable bonus per year.
• A varied role within an international and culturally diverse organization.
• Hands-on guidance and support through on-the-job training.
• A direct and results-oriented work culture without unnecessary formalities.
• Access to essential tools such as a fully equipped service vehicle, laptop, and phone.
• Clear career growth opportunities and room for professional development.
• The chance to gain specialized product knowledge directly from the manufacturer.
• An attractive compensation package, including a bonus scheme and solid pension plan.

Does this vacancy appeal to you? Then i would like to receive your application with cv and motivation.

Do you have any questions? Then you can reach me on or via de button "Solliciteer nu" op deze pagina.