Customer service representative Hoofddorp • Carriere

Vacature in het kort

Volledige vacaturetekst

In this position, you will be responsible for:

• Engage and Interact: You will be the orchestrator of the service relationship, serving as the primary contact for assigned customer accounts. Through effective communication, you will analyze account history, understand supply needs, and optimize orders and product deliveries.
• Customer Satisfaction: Your focus will be on providing outstanding customer service. By promptly addressing customer requests and seeking feedback, you will ensure their satisfaction levels remain high. Your keen attention to detail and problem-solving skills will enable you to resolve issues efficiently and effectively.
• Collaboration and Influence: Working closely with our Commercial and Supply Chain teams, you will play a vital role in influencing product take and delivery timing to achieve financial targets. Your insights and updates on customer accounts will contribute to informed decision-making and improved customer prioritization.
• Continuous Improvement: We value your ideas for enhancing operational efficiency and the overall customer experience. You will have the opportunity to identify areas for improvement, implement process enhancements, and drive positive change.

Our client is a global enterprise with core competencies in the life science fields of healthcare and agriculture. They design their products and services to help tackle some of the world’s biggest challenges, and to serve the most essential human needs of health and nutrition. They committed to driving sustainable development and generating a positive impact with the businesses. Through the power of science, they’re pioneering new possibilities that advance life. That means reimagining how they care for ourselves and one another by empowering everyday health, improving approaches to patient care, and finding better ways to nourish communities around the world.

Who you are:

• Language skills: fluent English speaker and, Danish, Swedish or Norwegian speaker
• 1-3 years of operational experience in Customer Service, Commercial, Logistics, or Administration
• Bachelor's degree (BS/BA) in Business, Supply Chain Management, or related fields is preferred
• Skills: Customer focus, results orientation, communication, collaboration, agility, relationship and conflict management, and decision-making are key competencies we value in our team members
• Tech-Savviness: Familiarity with IT systems and tools, such a SAP, Sales Force is preferred. Your ability to adapt and leverage technology will contribute to your success in this role

• Salary: € 3555,92- 4444,85  depends on your experience
• Travel allowance: €0.23 per km
• Internal training and growth opportunities
• A great opportunity to be part of a fantastic team
• Work at an international market leader
• Trainings related to legal and internal company policies

Are you ready to start working as a Customer Service Representative in Hoofddoorp or Copenhagen? Apply in just 2 minutes!

Do you have any questions? Contact us at or send an email to via de button "Solliciteer nu" op deze pagina.. We look forward to hearing from you!

Waar je gaat werken

Our client is a global enterprise with core competencies in the life science fields of healthcare and agriculture. They design their products and services to help tackle some of the world’s biggest challenges, and to serve the most essential human needs of health and nutrition. They committed to driving sustainable development and generating a positive impact with the businesses. Through the power of science, they’re pioneering new possibilities that advance life. That means reimagining how they care for ourselves and one another by empowering everyday health, improving approaches to patient care, and finding better ways to nourish communities around the world.