Join as a Business Support Specialist and play a crucial role in enhancing organizational efficiency. You'll support (Senior) Directors with agenda, event, travel, project, and finance management, while collaborating closely with a dynamic team. This role offers the chance to develop within a fast-paced environment, embracing growth and innovation. If you're ready to make an impact and thrive in a collaborative setting, apply now and bring your passion for excellence! Read on to see what career growth opportunities this role offers.

Over het bedrijf

Heineken

Directe werkgever

Volledige vacaturetekst

Business Support Specialist

Location: Amsterdam

Parttime/fulltime: 40 hours a week

Closing date: 22nd June 2025. Please note, we may close vacancies early where we receive significant numbers of applications, so don’t delay!

What will you do as a Business Support Specialist?

As a Business Support Specialist you will advise and perform on organisational and administrative activities for the benefit of the department in order to enhance continuously the efficiency and effectiveness of the organisation.

Roles & Responsibilities:

1.Roles

Act as the primary support for the (Senior) Directors in the function/region, and occasionally to their teams, with various tasks and responsibilities. The ultimate goal is to enable (Senior) Directors and their teams to become self-managed as much as possible (nature of work).

Collaborate closely within the team of business support specialists, following a standardized one-way of working, to deliver excellent business support.

2.Support (Senior) Directors - responsibilities(please note that these responsibilities and tasks may vary depending on the specific requirements of the business)

Agenda Management: act as main point of contact for the internal/external meetings of the (Senior) Directors, proactive complex agenda management including preparing necessarymaterials.

Event Management: planning and coordinating events (Global/Functional) in collaboration with relevant stakeholders, managing event logistics and budget, deliver part of the content that aligns with the event’s objectives.

People Management: assistance with on- and offboarding processes.

Travel Management: making all (complex) travel arrangements and creating detailed itineraries.

Project Management: support with planning, execution and monitoring of various projects, coordinating project (administrative) activities and ensuring adherence to deadlines.

Finance Management: provide assistance with the purchase order (PO) process and guide (Senior) Directors towards self-management within this process.

3.Collaboration BSS Team “One-way of working” - responsibilities

Follow standardized business support practices, adherence to service levels and the Business Support principles, and address deviations to relevant stakeholders or the Senior Business Support Specialist.

Ensure seamless task handovers among team members through high collaboration, reflecting the nature of the work and adhering to determined service levels.

Advise and provide guidance to the business on efficient internal processes, compliance, and regulatory updates to drive improvements and support organizational growth.

Are you the Business Support Specialist who completes our team?

If you really want to succeed in this role, then you also recognize yourself in the following:

- Education:higher professional education (MBO+, HBO).

- Workexperience:min.2yearsofexperienceisrequiredin a fast-paced, dynamic, and demanding international environment.

- ITSavvy:proficient in Microsoft Office applications (Excel, Word, PowerPoint, Teams) with a strong inclination towards staying updated on IT innovations, particularly collaboration tools, and actively promoting new digital work methods.

- Otherskills:basicreportingskills.

- Languages:fluent in English(bothspeakingand writing).

- Communicationskills:strong communication skills with a proactive attitude, actively connecting with colleagues, proposing solutions to administrative issues, and ensuring (Senior) Directors are informed proactively about important topics.

- Other skills:build collaborative relationships within both internal and external teams. Demonstrate flexibility in work arrangements, effectively plan operations, and establish priorities. Coordinate activities efficiently and maintain a customer-focused approach. Strive for continuous improvement in all aspects.

We embrace learning and growth and anticipate there is scope to develop in this role. You’re also likely to bring experiences to this role that are not listed above – as long as you have a thirst for learning and development, not every box needs to be ticked when it comes to skillset.

Ready to join our team?

Are you excited to get started as our Business Support Specialist? Then apply immediately by clicking the green application button and sending us an updated version of your resume. A cover letter is not required, but we would love to hear about your passion for our position, so a short note along with your resume would be great. We look forward to receiving your application!

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