Senior IT Product Lead Salesforce - IT Platforms Den Haag • Odido

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At Odido, we work every day to become the most customer-driven telecom provider in the Netherlands. To get there, we rely on smart technology that works for people—not the other way around. That’s where you come in. As our Senior IT Product Lead – Salesforce Platform, you’ll take ownership of the heart of our customer and business operations: Salesforce Core.

You’ll steer the platform’s roadmap, drive innovation, and make sure it delivers both technically and strategically. From system stability to user adoption, from data quality to architecture—you connect business needs with smart, scalable solutions.

As Senior IT Product Lead – Salesforce Core, you are responsible for the functional management and evolution of our Salesforce platform. You act as the bridge between business, IT, audit, procurement, and users. You translate complex needs into clear, actionable plans, and manage a cross-functional team to deliver a stable, secure, and scalable platform.

You create direction and clarity in a dynamic environment. You’re hands-on when needed, but always focused on long-term value. Whether it’s improving compliance, supporting change, or introducing new capabilities—you make the Salesforce platform better, every day.

• Maximize the technical and functional value of the Salesforce Core platform.

• Translate stakeholder needs into clear features and platform improvements.

• Prioritize and manage the team’s product backlog.

• Ensure platform governance (performance, limits, licenses, audits).

• Drive architectural improvements and platform strategy.

• Support compliance, security, and data quality.

• Collaborate closely with other Salesforce Product Leads and internal teams.

• Manage stakeholder relationships across business and IT.

• Monitor adoption and improve platform usability.

• Lead large-scale implementations and platform innovations.

We are Odido, the new provider of mobile, fiber optic and TV. And with almost 2,000 colleagues, we show that telecom can be improved. Because technology is for everyone. Wherever you come from, wherever you go. With Odido everyone participates in the digital world. That is our ambition. Everyone at Odido helps to build a brand that is human, optimistic and progressive.  

Is that really something for you? Then we might fit well together. 

Our name - you can also read it from back to front - consists of different shapes. Which together are one. Because that's how we look at the world around us. As a place where people, no matter how different, move forward together. We're there for each other. We always look at opportunities. We celebrate diversity and are committed to an inclusive work environment with equal opportunities for all. That sounds good of course. But we don't stop at fine words: at Odido we are a recognized Top Employer. A confirmation that we are proud of. 

• Good salary and variable bonus scheme;
• Hybrid working;
• A progressive pension scheme;
• 30 vacation days (if you work for us full-time) and an extra day off after Ascension Day;
• Redeemable holidays;
• An Odido subscription;
• Real growth opportunities;
• Personal annual learning budget and over 200 digital training and courses;
• Workshops, learning weeks, annual ski trip, fun outings and parties.

Some things you can’t learn at university—but you possess them by nature. You are empathic, decisive, authentic, people-focused, and honest. You lead by empowering others, communicate clearly, and know how to balance strategic vision with operational needs. You create structure, bring energy, and foster an inclusive, secure work environment.

Must-haves

• Bachelor’s or Master’s degree in IT or related field

• 6+ years of experience in IT roles such as Product Owner or Product Lead

• Deep understanding of Salesforce Core functionality

• Knowledge of CRM processes and system integrations

• Strategic mindset with hands-on execution ability

• Strong stakeholder and change management skills

• Experience with Agile/SAFe and tools like Jira

• Fluent in English (Dutch is a plus)

Nice-to-haves

• A coaching leadership style that supports team development

• Background in customer-facing environments with IT at the core

• Affinity with compliance, security, and audits

At Odido we learn every day. All of us. You are responsible for your own development. That is why you decide how, what and when you learn. We have more than 200 digital training courses with which you can work on professional and personal goals. We don't do old-fashioned performance reviews and assessments. You keep your manager and colleagues informed of your goals and progress. You are in control. 

Are you as excited about Odido as we are? Then we are probably a good match. We are looking forward to meet you! You can apply via the application button. Done in a minute!