Hybrid Inventory & Order Coordinator / Hardware Support Technician Schiphol-Rijk • Cognizant

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What makes Cognizant a unique place to work? The combination of rapid growth and an international and innovative environment! This is creating a lot of opportunities for people like YOU — people with an entrepreneurial spirit who want to make a difference in this world.
At Cognizant, together with your colleagues from all around the world, you will collaborate on creating solutions for the world's leading companies and help them become more flexible, more innovative and successful. And this is your chance to be part of the success story: we are looking for a Hybrid Inventory & Order Coordinator / Hardware Support Technician to join our team.

Your role
As Hybrid Inventory & Order Coordinator / Hardware Support Technician you will be responsible for overseeing equipment logistics, managing inventory levels, and coordinating orders to meet operational demands. You will also provide essential hands-on and remote technical support for our proprietary systems. If you are a proactive problem-solver who enjoys a fast-paced environment and has a passion for both efficient order fulfilment and hardware troubleshooting, we'd love to hear from you.

Responsibilities
Inventory Management:
• Provide end-to-end equipment purchase support, including logistics coordination and liaison with shipping partners to ensure timely delivery of equipment within project deadlines
• Maintain accurate inventory stock levels to meet quarterly operational demands and program plans, providing monthly shortage reports
• Coordinate all shipments with external logistics suppliers (warehouses, domestic carriers, parking service providers), calculating lead times, and tracking ETAs/ETDs
• Assist with equipment forecasting, local inventory management, and distribution
• Facilitate the proper packaging and labelling of dangerous goods for shipment
• Collaborate with the procurement team to ensure supply availability, providing clear updates on recovery and mitigation efforts
• Create and maintain parts lists and replenishment levels
• Develop and implement processes for forecast modelling, parameter establishment, and exception management
• Forecast demand and oversee regional allocations, communicating key inventory inbound/outbound information to all interested parties
• Support physical inventory counts as required
Hardware Support & Repair:
• Perform assembly and disassembly of systems in-house and in the field on vehicles
• Troubleshoot, diagnose, repair and replace various computer and camera components
• Provide remote support for vehicle fleets and proprietary systems, including guiding operators through system function tests and collecting relevant data via phone or video conference
• Provide repair and refurbishment support for all vehicles and parts, following helpdesk guidelines

Requirements
• High school graduate or equivalent
• Familiarity with various testing techniques and strong hardware troubleshooting skills
• Experience with hardware installation and warehouse management
• Familiarity with vehicle parts, computer parts, camera parts, and PCBs
• Expert knowledge of and experience with hand tools, light power tools, types and application of hardware, measuring tools and techniques, and basic automotive repair
• Familiarity with spreadsheets, stock management, and forecasting
• Experience in the logistics industry, including vendor and warehouse management
• Comfortable with a rapidly-changing environment
• Strong problem-solving skills and excellent attention to detail
• Able to work independently, self-motivated, with a proactive attitude and a passion for learning and creative problem-solving
• Excellent interpersonal and communication skills, with the ability to operate and communicate effectively with people at all levels of the business
• Working knowledge of ticketing systems, Gmail, and Google Calendar
• Basic spreadsheet tasks
• Ability to travel, often on short notice
• Clear driving record (MVR) and ability to operate motor vehicles

Preferred Skills & Experience
• Understanding of wiring diagrams
• Electronics repair experience
• Basic knowledge of Linux
• Experience with any ERP tools
• Moderate to advanced automotive repair experience

Diversity and Inclusion at Cognizant
At Cognizant, we believe diversity and inclusion are at the heart of our ability to execute successfully and consistently over the long term. We recognize that our people are our most important asset. We strive to create an environment where all associates feel comfortable to be themselves, feel accepted and can therefore thrive both personally and professionally. We continue to drive D&I throughout our organization to unlock the insights, imagination and innovation of our associates, as well as reflect the diversity of our clients and communities. We are a Dutch and European Top Employer and continually drive employment recognition and engagement through employee friendly policies and affinity groups such as “Women Empowered”, “Embrace LGBTQ+” and “Race Equality Network”. For more information, see

What we offer
• A competitive salary based on your qualities and experience
• NS business card to cover your commute expenses
• 25 days of paid holiday per year
• A laptop and a smartphone
• A pension scheme
• Health insurance
• Organization driven by technology – we have a tremendous technology backbone
• Access to Udemy, Cognizant Academy digital libraries for your continuous learning
• Open, ‘can do’ team spirit and international environment that encourages making your ideas reality!

De Cognizant Community
We zijn een team dat elkaar helpt om doelen te bereiken op het hoogste niveau. Zonder ons team zouden we niet in staat zijn om de huidige energieke, samenwerkende en inclusieve werkomgeving te behouden. Een omgeving gericht om iedereen te laten slagen. 

• Cognizant is een globale community van 300.000+ collega’s
• We dromen niet alleen van een betere wereld, wij helpen het te maken
• We zorgen voor onze mensen, de klanten, het bedrijf, de community en het klimaat door te doen wat goed is
• We zetten in op een innovatieve omgeving waar je zelf kan bouwen aan een carriere pad dat bij jou past. 

Over ons
Cognizant is een van ‘s wereldstoonaangevende professionele dienstverleningsbedrijven, die de bedrijfs-, operationele en technologiemodellen van klanten transformeert voor het digitale tijdperk. Onze unieke, op de industrie gebaseerde, consultatieve benadering helpt klanten bij het visualiseren, bouwen en beheren van innovatievere en efficiëntere bedrijven. Met het hoofdkantoor in de VS is Cognizant (een lid van de NASDAQ-100 en een van Forbes’ beste werkgevers ter wereld in 2024) consequent vermeld als een van de meest bewonderde bedrijven ter wereld. Leer hoe Cognizant klanten helpt digitaal te leiden op .

Cognizant is een werkgever die gelijke kansen biedt. Uw sollicitatie en kandidatuur worden niet in overweging genomen op basis van ras, huidskleur, geslacht, religie, geloofsovertuiging, seksuele geaardheid, genderidentiteit, nationale afkomst, handicap, genetische informatie, zwangerschap, veteranenstatus of enig ander kenmerk dat beschermd wordt door federale, staats- of lokale wetgeving.

Mocht je een handicap hebben en hulp nodig hebben bij het zoeken naar een baan of het solliciteren op een baan, stuur een mail naar . We zullen je verder helpen. 

Disclaimer: 
De informatie omtrent compensatie is accuraat ten tijde van deze posting. Cognizant heeft het recht om deze informatie aan te passen. Met lokale wetgeving in achtneming.