Customer Service Representative Maastricht Maastricht • Ceva Freight Holland

Vacature in het kort

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Bedrijfsomschrijving
You’ll be working at a leading global player in supply chain management, with around 200 team members in Oud-Gastel. This company values both professional development and team culture. From internal training programs like LEAN and 5S to a lively staff association that hosts monthly events, they combine career growth with a people-first approach. Expect a dynamic environment where your skills are valued and where fun is part of the job.

Working hours
In this full-time role, you’ll work from 08.30 to 17.00 on weekdays.Functieomschrijving
Be the voice clients trust and the problem-solver they remember!
Do you thrive in a fast-paced logistics environment and love being the go-to person for clients? As a Customer Service Representative, you’ll handle everything from shipment updates to invoice processing. In return, you’ll earn up to €2,800 gross per month, receive travel reimbursement, and build pension, all while working in a dynamic, growth-oriented team. Sound like your kind of opportunity? Apply now and join a company that invests in your future!

Employment agency Manpower is looking for a Customer Service Representative for a logistics company in Maastricht.

As a Customer Service Representative, you’re the link between customers and operations. You’ll ensure smooth shipment processing, resolve issues, and contribute to long-term client satisfaction. Your daily responsibilities include:

• Acting as the first point of contact for clients regarding shipment handling
• Communicating operational updates and status changes to customers
• Answering client inquiries and resolving concerns to strengthen relationships
• Logging and resolving complaints; reporting recurring issues to Business Development
• Spotting commercial opportunities and sharing them with the sales team
• Updating customer and financial data in the system, including archiving
• Preparing standard reports and distributing customer invoices
• Verifying and processing purchase invoices from transport partners

What’s in it for you

• Gross monthly salary between €2,700 and €2,800
• Travel reimbursement of €0.23 per kilometre
• Full-time position of 40 hours per week
• Temporary contract via Manpower with the possibility of a permanent position
• Access to 200+ online training courses via Manpower Academy
• Pension accrual via Manpower

Functie-eisen

• At least a mbo+ level diploma or higher
• Previous experience in a customer service or logistics-related role
• Fulltime availability (40 hours per week)
• Fluency in Dutch and English, both written and spoken because of job duties 
• Familiarity with logistics or distribution processes is a plus
• Skilled in Microsoft Office and comfortable with digital systems
• Excellent communication and interpersonal skills

Take the next step in your logistics career. Apply today and grow with a team that moves the world!Sollicitatieprocedure
Wil je meer informatie of heb je vragen over deze vacature neem dan contact op met Robin van Loon via de button "Solliciteer nu" op deze pagina. of bel 088 282-8128.

Waar je gaat werken

You’ll be working at a leading global player in supply chain management, with around 200 team members in Oud-Gastel. This company values both professional development and team culture. From internal training programs like LEAN and 5S to a lively staff association that hosts monthly events, they combine career growth with a people-first approach. Expect a dynamic environment where your skills are valued and where fun is part of the job.

Working hours
In this full-time role, you’ll work from 08.30 to 17.00 on weekdays.