Customer Success & Solutions Specialist Duisburg (BE) • Edis de recruiters

Vacature in het kort

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Are you

technically skilled, commercially savvy, and ready to make a real impact with international clients?
 
 
 
 

In this position, you serve as the link between Sales, Development, and Operations, ensuring that customers successfully adopt and utilize our solutions—from consultancy through to implementation. You'll work within an international team, with the flexibility to work remotely or from one of our European offices.

Your responsibilities include:

• Facilitate smooth collaboration between cross-functional teams.
• Develop smart documentation systems to reduce manual work.
• Translate technical requirements into practical solutions for both teams and clients.
• Support upselling by identifying and proposing additional products or features that add value.
• Analyze the existing customer base to discover new business opportunities.
• Guide and support clients before, during, and after the implementation phase.

Gevraagd

What you bring...
Experience in a technical/commercial role;
Strong communication skills in English (spoken and written);
Familiarity with CRM tools and building long-term customer relationships;
Affinity for documentation, process optimization, and sales support;
Solid technical insight (software/systems) (Must-haves);
Proactive attitude and strong analytical skills (Must-haves);
Experience in industries such as oil & gas, water, or chemical (Nice-to-haves);
Familiarity with international projects and cross-cultural collaboration (Nice-to-haves);

Aanbod

We offer...
Hybrid working (based in Duisburg, Germany, or another European office);
Career development opportunities in a global organization;
Access to training and professional growth;
A supportive and innovative team environment;

Waar je gaat werken

Our client is an internationally operating organization in the oil and gas industry. Despite its international nature, there is an informal and collegial work atmosphere. There is ample opportunity to develop yourself and grow along with the organization.