Operational Key Account Manager ZK-OM Schiphol-Rijk • Kuehne+Nagel
Gevraagd
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37 - 40 uur
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Engels (taal)
Aanbod
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Tijdelijk contract / Vast contract
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Bonusregeling, Auto v/d zaak, Pensioenregeling
Vacature in het kort
Over het bedrijf
Volledige vacaturetekst
When you work in Freight Logistics and Operations at Kuehne+Nagel, you play a key role in optimising processes and ensuring that inventory and shipments move efficiently. But that is not all. Your work also helps ensure that vital medicines reach patients on time and supports other essential deliveries, from wind turbines to semiconductors. At Kuehne+Nagel, our contribution counts in more ways than we imagine.
As an Operational Key Account Manager, you will act as the primary contact for key customers, ensuring their air logistics needs are met efficiently. You will collaborate closely with internal teams to enhanceoperational processes, resolve challenges, and drive continuous improvement. By maintainingstrong relationshipsand identifying opportunities for optimization, you will contribute to customer satisfaction and business growth.
- Serve as the main operational contact for key air logistics customer.
- Ensure smoothexecutionofair freightoperations, including compliance andperformance monitoring.
- Collaborate with internal teams to resolve operational issues and implement process improvements.
- Monitor and report on key performance indicators (KPIs) to optimizeservice quality.
- Drivecustomer retentionand identify opportunities for efficiency andcost savings.
- Supportbusiness reviewsby analyzing performance data and presenting insights.
- Ensure adherence to Standard Operating Procedures (SOPs) and regulatory requirements.
- Previous experience in air logistics is essential.
- Strong understanding ofair freightimport/export operationsandregulatory compliance.
- Experience in customer relationship management within logistics.
- Excellent problem-solving and analytical skills to driveoperational improvements.
- Strong communication skills, with fluency in English.
- Proficiency in Excel, PowerPoint, and otherreporting tools.
- Ability to travelas required.
Working at Kuehne + Nagel means something different for every employee, hence we offer an ambitious working environment in which entrepreneurship, development and progress are important. Besides a market conform salary, we also offer a bonus, a company car and a good pension plan. You have 24 vacation days and 3.5 atv days and the possibility to buy extra days. We have flexible working hours so that your work-life balance is optimal. You will start with a one-year contract with a view to permanent employment. Kuehne + Nagel is a good and reliable company and seeks reliable employees, which is why we screen our employees and apply for a VOG at the start.
Logistics shapes everyday life - from the goods we consume to the healthcare we rely on. At Kuehne+Nagel, your work goes beyond logistics; it enables both ordinary and special moments in the lives of people around the world.
As a global leader with a strong heritage and a vision to move the world forward, we offer a safe, stable environment where your career can make a real difference. Whether we help deliver life-saving medicines, develop sustainable transportation solutions or support our local communities, your career will contribute to more than you can imagine.
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