Quality Transformation Leader IGTS Best • Philips

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Quality Transformation Lead IGTS

You will drive transformation and strategy in IGT-S Quality. Grow performance, deliver on the roadmap and instil a patient safety & quality first culture. This to establish and maintain a recognized leading position for IGTS with internal and external stakeholders. Establishing a position of “always audit ready”.

• Lead the E2E Quality strategy (AQuA – Action Quality Always – which is the codename of our current PS&Q strategy ) journey and drive long term systemic improvement.
• Create roadmap blue-print for strategy execution
• Orchestrate and run workstreams within the functions that are focused on Action, think about CAPA, C&R, Issue2Resolution.
• orchestrate and run workstreams that are focused on Quality Always, like, shift left, building capabilities, data analytics.
• Drive change Management towards Quality always culture: lead IGTS transformation towards a Quality First
• Main topics are audit readiness, cost of non-Quality and define AI strategy for Q
• Partner with all functional areas in our organization (R&D, Service, Markets, CMO, RA, Marketing, ISC etc) to orchestrate improvement in critical KPI’s (through the control tower, from issue identification to issue resolution) such as Complaints, CAPA and C&R.
• Build transparency and data based decision making for priority setting and resource allocation.
• Critical stakeholder connect and influence the larger IGTS Organization and it’s partners (e.g. global functions).

• You have understanding of the healthcare domain and have operated in a regulatory environment
• 8+ years of experience in managing transformation programs - proven and successful track record in planning and execution of complex programs (project management or/and PMO role) on a global scale combined with hands on change management experience in a business/product development environment.
• Demonstrated experience of cross cultural environment.
• Critical stakeholder management and facilitation of large group and peer level decisions - Influencing skills to challenge, educate, guide, convince and gain commitment.
• Strong consulting and relationship management skills, executive presence and credibility with the demonstrated ability to develop effective and trusted strategic relationships with key senior partners.
• Data based decision making - Experience with building transparency on the progress via dashboards and reporting.
• Change Management / Business Transformation programs (Lean / Six Sigma certification is preferred).
• Solutions mindset – the ability to identify and tackle complex problems with thorough consideration of alternatives, consequences.

How we work together
We believe that we are better together than apart. For our office-based teams, this means working in-person at least 3 days per week.
Onsite roles require full-time presence in the company’s facilities.
Field roles are most effectively done outside of the company’s main facilities, generally at the customers’ or suppliers’ locations.
Indicate if this role is an office/field/onsite role.
About Philips
We are a health technology company. We built our entire company around the belief that every human matters, and we won't stop until everybody everywhere has access to the quality healthcare that we all deserve. Do the work of your life to help the lives of others.
• Learn more about our business.
• Discover our rich and exciting history.
• Learn more about our purpose.
If you’re interested in this role and have many, but not all, of the experiences needed, we encourage you to apply. You may still be the right candidate for this or other opportunities at Philips. Learn more about our culture of impact with care here.

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