Battery Specialist Eindhoven • kWh People

Autarco is looking for a Battery Specialist to act as the go-to technical expert for all matters related to battery systems. In this role, you will support dealers, sales engineers, and field service teams with your expertise in battery storage technology. Your contribution will be vital to produc reliability, customer satisfaction, and the continuous innovation of Autarco’s energy storage solutions.

Technical support & troubleshooting

• Serve as the primary technical contact for customers and service teams regarding battery-related issues
• Diagnose and troubleshoot battery system failures, as well as providing 2nd line support for Solar PV systems
• Provide remote and on-site support to resolve complex technical problems
• Work closely with the product team to escalate and resolve critical issues

Customer & field service support

• Assist customers on-site with installation, commissioning, EMS integration, and proper maintenance of battery systems
• Conduct training sessions for our customers, service technicians, and partners on battery technology, troubleshooting, and best practices
• Support warranty claim assessments and failure analysis

Continuous improvement & collaboration

• Provide feedback to product development teams to enhance battery performance, reliability and to ensure customer requirements are met
• Stay up to date with industry standards, safety regulations, and emerging battery technologies
• Support integration of BMS with 3rd party EMS platforms, ensuring seamless operation
• Collect and analyze field data to identify trends and opportunities for product improvements

• Bachelor’s degree in Electrical Engineering, Mechanical Engineering, or a related field (or equivalent experience)
• At least 3 years of experience with battery systems, energy storage, or power electronics
• Ability to diagnose and resolve technical issues both remotely and on-site
• Hands-on experience with Battery Management Systems (BMS) and diagnostics
• Excellent problem-solving skills, with the ability to perform under pressure

Preferred qualifications:

• Experience with industrial battery systems, preferably in renewable energy
• Familiarity with standards such as PGS, IEC, UL, ISO, etc
• Experience with remote monitoring tools and performance data analysis
• Strong customer communication skills and experience in technical support roles
• Strong understanding of lithium-ion, lead-acid, and other battery chemistries
• Dutch language preferred, but not mandatory

• Attention to your personal ambitions, to help you reach full potential
• A monthly salary ranging from €4.500 - 6.000, plus profit share
• Travel allowance and retirement plan
• Fully electric lease car
• Hybrid workplace (2 days office, 1 day at home, and 2 days in the field)
• Professional training and personal development budget
• 25 days paid vacation leave per year
• An informal yet professional work environment with a genuine start-up spirit
• A young and ambitious bunch of colleagues, ready to help
• A vibrant office in Strijp-S where they can have lunch and play ping pong together
• A genuine sense of empowerment and the satisfaction of making a real impact in the world

Autarco is a leading Dutch brand dedicated to building a greener future. The company provides complete solar energy solutions, including high-quality solar panels, smart inverters, batteries, and innovative software. With its unique kilowatt-hour guarantee and strong dealer support, Autarco stands at the forefront of the sustainable energy sector.

At their Eindhoven office, Autarco combines an informal yet professional atmosphere with a clear focus on innovation and growth. Employees are given the opportunity to develop both personally and professionally, supported by a competitive salary package, attractive secondary benefits, and a personal training budget.