Join a dynamic team as a Customer Service Specialist, collaborating with departments like Logistics and Finance. Be the first point of contact for international customers, managing service calls, complaints, and quotes. Support the Sales & Clinical team across Europe and oversee external service providers for maintenance. Engage in projects and handle customer data, invoicing, and order processing. Enjoy a role where every day brings new challenges and opportunities to learn. Read on for more information about this exciting opportunity.

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We are looking for a Customer Service Specialist. You will be working in a team of three other Customer Service Specialists and one Customer Service Manager. You will also be working closely with other departments such as Logistics, Technical Service, Quality and Finance.

Primary Duties and Responsibilities:

Helpdesk and first point of contact for customers from various nationalities.
Handling and managing service calls and complaints for which you are case owner, including all related administrative duties.
Handling and managing quotes.
Provide support to the Sales & Clinical team in Europe.
Total planning, handling and managing of external service providers, for preventive maintenance and interventions.
Administrative processing of customer data and invoicing.
Support in order processing.
Participating in projects.

Gevraagd

Requirements:

3 years' experience on customer service and administrative tasks, preferably within an international company;
Fluent in German and English;
Good administrative and communication skills.
Preferably work experience in the medical device sector;
Preferably good knowledge of working with SAP;

The company is looking for a new colleague that is able to work in a dynamic and stressful environment, where you have to work with deadlines. They find it important that their new colleague has a high sense of responsibility, is proactive, a teamplayer and able to work independently.

Aanbod

Offer:

Competitive salary between €3000 and €3800 gross per month;
Our client offers an international, multicultural work environment, where teamwork is encouraged and individual efforts are supported;
You will work together with colleagues from many different countries on different projects and will have a good opportunity to develop yourself;
A position for 40 hours per week.

Gerelateerde zoekopdrachten

Customer Service Medewerker Heerlen Fulltime Heerlen Vast contract Heerlen Heerlen Provincie Limburg Customer Service Medewerker Salaris Customer Service Medewerker

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