We are a fast-growing organization with an informal and transparent corporate culture. We are open to ambition, personal development and initiatives. We are specialized in logistics solutions. In collaboration with the customer, we determine the most effective logistics process that meets their needs. Our DNA is built upon Customer Obsession, Ownership and Continuous Improvement. We achieve our goals by means of experience, stateof-the-art technologies, creativity, passion and a commitment to quality, innovation and having fun! In the Netherlands, we serve our customer from four locations: Heijen, Venlo, Venray and Schiphol-Rijk, within these locations approximately 1.000 employees are working for use. In addition to classic logistics services such as; warehousing,picking, transport management and comprehensive value-added services, we also offer tailor-made solutions for companies from sectors such as consumer products, high-tech and healthcare. For various customers we take the entire logistics process out of their hands.

Job inhoud

You are responsible for the proper handling of outgoing orders for a specific customer;
Your main goal is to ensure that these orders are delivered as planned, so customers are satisfied with the service;
If any issues arise or something is not in line with the agreed “Service Level Agreement”, you know how to provide solutions through system analysis and your problem-solving skills;
Track the status of outgoing orders and handle any exceptions in the “Transport Exception Handling” process;
Analyze data in the systems extensively, keep in mind the established KPIs, expectations and planning;
Constantly monitoring whether all the orders are processed correctly and help assist the supply of products;
If you see that incoming and outgoing orders do not match properly, you take action and know how to find the right colleagues to solve this.

Job vereisten

Vocational (MBO) level of work and thinking with at least 1 year of work experience / HBO starter;
Knowledge of Excel, experience with ERP/WMS is a big plus;
Customer-focused, analytical mastermind, communication skills and process-oriented mindset;
Very good command of the English language. It’s a plus if you also speak Dutch;
Enjoys working in a team.

Wat we bieden

Between €2.447 and €3.220, and we top it off with 8% holiday allowance, a fully paid retirement plan and discounted gym memberships;
Time for Time;
25 paid vacation days, possibility to extend these to 28 vacation days;
Versatile working environment with creative freedom, flat hierarchies and an open corporate culture;
Opportunity to accompany the development of one of the most modern logistics centers in Europe from the very beginning and to quickly take on responsibility;
Very good development opportunities at a growing logistics location;

Gerelateerde zoekopdrachten

Customer Service Medewerker Maastricht Fulltime Maastricht MBO Maastricht Vast contract Maastricht Maastricht Provincie Limburg Customer Service Medewerker Salaris Customer Service Medewerker

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