UX Researcher – English Amsterdam • Blue Lynx

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Our client is an innovative software development company that provides effective workflow solutions for other businesses by creating a great experience and increasing productivity.

They are currently looking for a talented User Experience (UX) Researcher to join their team in Amsterdam. 

Job Profile for UX Researcher
Responsibilities will include, but not be limited to:

• Represent customer needs throughout the product and design lifecycle, from discovery and validation to adoption, across a portfolio of products
• Apply and adapt appropriate research techniques and methods to meet specific project requirements
• Engage with customers to understand their unique needs, define and synthesise user types, use cases, and identify UX opportunities
• Partner with Product Managers and Designers to influence product strategy and roadmaps
• Validate features and design directions through participatory design, concept testing, and both formative and summative usability testing
• Analyse and synthesise qualitative and quantitative data from multiple studies and secondary research to generate actionable strategic and tactical insights
• Communicate findings through clear deliverables such as user segments, persona frameworks, jobs-to-be-done, user journeys, and task analyses
• Mentor other team members and act as an advocate for UX research across the organisation

Candidate Profile for UX Researcher

• Fluent in English, both written and spoken
• 8+ years of proven experience applying customer-centred research methods to inform product definition and design
• Experience in leveraging AI to enhance workflows, decision-making, or problem-solving (e.g., using AI-powered tools, automating processes, analysing insights, or assessing AI’s impact on the industry)
• Knowledge in planning and executing research studies, including setting objectives, defining timelines, creating sample plans, and choosing appropriate quantitative or qualitative methods
• A strong portfolio showcasing research work that influenced meaningful insights or product experiences, including research goals, methodologies, process, role, data visualisations, and clearly articulated outcomes
• Skilled in developing probing questions that resonate with both highly technical stakeholders and business-oriented end users of enterprise software
• Knowledge of user interface design principles, usability evaluation techniques, task analysis, and experimental design
• Experience designing and executing online surveys, as well as applying advanced qualitative research techniques
• Expert presentation skills to visualise technically complex topics and make them easy to understand with customers, as well as product management and design stakeholders
• The ability to learn new technical concepts quickly
• Experience in coaching and mentoring more junior team members

What Our Client Offers

• 25 vacation days annually and additional company-wide days off
• Pension scheme
• Opportunity to collaborate with stakeholders of various backgrounds and levels
• Opportunity to join a highly innovative company with a dynamic atmosphere

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