Courier Coordinator Amsterdam • Adecco

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Are you great at organizing, supporting others and keeping communication flowing smoothly? Do you enjoy working with people and solving problems on the go? If so, we are looking for you!

You’ll be joining a fast-paced, international organization operating in the modern logistics and mobility industry. In this role, you will be the first point of contact for a large group of field employees (couriers). You will guide them through their onboarding, help them develop in their role, and make sure they’re always well-informed and supported in their day-to-day work.

Your tasks will include:

• Providing onboarding sessions and practical training to new couriers;
• Monitoring individual performance and helping team members improve through coaching;
• Acting as the go-to person for couriers – answering questions and sharing operational updates (bonuses, events, weather disruptions, etc.);
• Managing live operational issues and ensuring smooth delivery processes;
• Actively gathering feedback and suggesting improvements to the internal process;
• Traveling to local hubs in cities such as Amsterdam, Utrecht, Rotterdam, The Hague, Eindhoven, and Groningen (travel time and costs fully covered);

Please note: working hours are Monday to Friday from 11:00 to 20:00. Once every two months, you’ll be expected to work a weekend shift.

• Salary between €2,600 and €2,850 gross per month, based on a 40-hour contract;
• Hybrid model of work with min 2 days from the office;
• 25 paid vacation days;
• 8.33% holiday allowance;
• Pension plan from the first day of employment;
• Daily lunch, snacks, and drinks at the office;
• Thursday afternoon team drinks & occasional outings;
• Access to the Adecco Academy for further personal and professional development.

You’ll be working for a leading international tech company in the logistics and mobility sector, focused on fast, smart, and customer-friendly delivery solutions. The organization supports thousands of field staff daily through streamlined technology and strong local support teams.

You will be part of the Courier Operations team, directly contributing to the success and satisfaction of delivery personnel across the Netherlands.

• Some experience in customer service, logistics, operations, or coordination roles;
• Strong verbal and written communication skills in English, Dutch is nice to have;
• Basic proficiency in Microsoft Excel and/or Google Sheets;
• Ability to multitask and stay organized in a fast-paced environment;
• A proactive, solution-oriented attitude and ability to work independently;
• Strong organizational and communication skills;
• Detail oriented with a problem-solving mindset.

Is this the job you’ve been looking for? Don’t wait any longer and apply now by clicking the apply button below!