Customer Supply Chain Specialist (Utrecht / 40K-50K) Utrecht • Page Personnel

Vacature in het kort

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You'll be collaborating closely with Customer Collaboration Managers, Sales Teams, and Distribution Partners, you'll also be responsible for proactive order management, performance monitoring, and continuous process improvement - all while keeping the customer at the center of everything you do.

Description

• Lead and coordinate the daily execution of shipments, ensuring high service levels through seamless communication with internal and external partners.
• Manage and optimize the customer order book, ensuring accuracy, proactively resolving issues, and escalating risks when customer expectations are at risk.
• Provide customers with clear, timely order and shipment visibility through effective systems, documentation, and standardized communication.
• Execute and improve core supply chain operations including intercompany orders, order scheduling, data accuracy, product lifecycle transitions, scrapping, and inventory allocation.
• Monitor and analyze key metrics (e.g., service levels, fill rate, aging inventory), and identify root causes and solutions to improve performance.
• Partner with Customer Collaboration Managers to drive joint customer performance goals and act as backup in key customer-facing responsibilities, depending on your experience.
• Drive continuous improvement by identifying bottlenecks, proposing smarter ways of working, and contributing to cross-functional improvement initiatives.

Leverage tools such as Excel and Tableau to interpret data, track trends, and support fact-based decision-making.

Profile

• 2-3 years of experience in Supply Chain, Operations, Customer Service, or related fields in an international business environment.
• Fluent in English; (French, Norwegian or another European language is a plus and Dutch is not required).
• Proven ability to work in data-driven environments with strong Excel skills.
• Experience working with retailers, distributors, or e-commerce players is advantageous.
• Strong organizational skills and the ability to prioritize under pressure in a fast-paced environment.
• Self-motivated, growth-oriented, and always looking to improve processes or service.

Job Offer

• Hybrid working is possible (3 days at the office).
• Holiday allowance and good pension plan.
• 25 holiday days.
• Quarterly company-wide "free weekend" benefit.

Waar je gaat werken

Our client operates as a leading player in the technology sector, specializing in the design and distribution of computer peripherals and software. Their products include wireless mice, keyboards, webcams, and video conferencing solutions, catering to both personal and professional needs.