Group Sales Coordinator Amsterdam • Marriott Careers

Additional Information: This hotel is owned and operated by an independent franchisee, Hotel Co 51. The franchisee is a separate company and a separate employer from Marriott International, Inc.The franchisee is a separate company and a separate employer from Marriott International, Inc. and its subsidiary companies (collectively, “Marriott”). The franchisee solely controls all aspects of the hotel’s employment policies and practices, including hiring, termination, discipline, staffing, compensation, benefits, and all other terms and conditions of employment. If you apply for this position, Marriott will have no involvement in the selection process. Your application information will not be provided to or accessible by Marriott. If you accept a position at this hotel, you will be employed by a franchisee, not Marriott.

Hotel Co 51 is currently looking for a Group Sales Coordinator to join our team in Amsterdam.

As Group Sales Coordinator you will be part of the Group Reservations team of Hotel Co 51, more info about our company please see below.

The Group Sales Coordinator supports sales colleagues, plus group planning team with administration duties.
Prepares customer contracts in a highly accurate and efficient manner.
Ensures business is turned over to the hotels properly and in a timely fashion for proper service delivery in accordance with brand standards.
Enters blocks, all enquiries and records turned down and enquiry only leads, to ensure accurate capture of all enquiries
Manages the generic email enquiry log and distribution to the team, ensuring accurate tracking of all leads via the system.

SPECIFIC DUTIES

Ensures Diary Management Systems are updated with all activities as appropriate
Processes all business correspondence within acceptable time limits. Creates contracts and other related booking documentation as required, to a high standard
Manages all administrative duties relevant to the Group & Event Booking function supporting the Group Sales Leader
Produces daily, weekly, monthly reports accurately using the Opera system and enquiry log statistics
Manages the distribution of the generic Group email account, organizing the coordination of leads according to the set parameters given, plus providing accurate tracking for response times and duplicate bookings
Understands the overall market and concept of Group and Event booking
Effectively manages and develops relationships with key internal and external stakeholders
Transfers accurate, complete and timely information to operating departments at the properties

CANDIDATE PROFILE

Experience
Relevant, proven strength within an administrative environment

Skills and Knowledge
Strong organization skills
Good attention to detail
Clear communicator fluent in English (and other languages a plus!)
Knowledge of contractual agreements and legal implications
Knowledge of group and conference business
Knowledge of operations and associated challenges for all brands
Effective decision-making skills
Ability to influence others
Strong problem-solving skills
Ability to use standard software applications and hotel systems including Opera, Microsoft Office, Internet, MARSHA etc.
Good analytical skills
Strong customer and associate relation skills
Ability to develop and maintain relationships e.g., associates, customers, vendors

Education or Certification
High School Diploma or equivalent required

About Hotel Co 51

Hotel Co. 51 is a fast-growing, European hotel operator of Moxy Hotels, Courtyard By Marriott, Residence Inn, and AC Hotels by Marriott. Founded in Amsterdam in 2020 to support development and operations for the new hotel openings, it is currently operating 30 properties in 8 countries (The Netherlands, France, UK, Belgium, Germany, Italy, Denmark and Poland). To learn more about Hotel Co 51, visit hotelco51.

This company is an equal opportunity employer.

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At Courtyard, we’re passionate about better serving the needs of travelers everywhere. It’s what inspired us to create the first hotel designed specifically for business travelers, and it’s why the Courtyard experience today empowers our guests, no matter the purpose of their trip. We’re looking for achievers who are passionate about providing a guest experience that goes above and beyond, enjoy being part of a small yet ambitious team, and love learning how to always improve – all while having fun.