Employee customer service X 5

We are looking for 3 Employee customer service - we have 1 FTE and 2 part time positions available.

Responsibilities:

• as a Customer Service Employee, you will be managing the daily operations for our pharmaceutical customers.Tasks include processing of the daily order flow through order entry,

• managing the incoming goods

• inventory management

• invoicing

• reporting to customers

• guiding and handling complaints and irregularities

• coordinating both national and international shipments,

• complying with agreed procedures and monitoring compliance with these procedures on behalf of client(s), while specifically taking into account quality, efficiency, costs, environment, product characteristics, batches/lot numbers, and quantities

• In the process you are directly in contact with both the customers as our internal departments such as warehouse, transport planning, and quality

Requirements:

Candidate - full time

• Minimum MBO+ / HBO level in a business-related subject or comparable business experience

• Good level of English

• Dutch it is preferable, but not a hard requirement

• Customer focused and service-minded with outstanding communication skills

• Adaptable and able to work under pressure

• Good people manager

• Be able to push back to customers/transporters

• Capable of working in a team

• Good practice in MS office.

• Experience with WMS/ERP systems it is preferable

Candidate - part-time

• Minimum MBO+ level of education

• Experience in a role in Customer Service and/or logistics is a pré

• Good level of English

• Professional working proficiency in Dutch

• Accurate worker

• Works well individually

• Good practice in MS office.

• Experience with WMS/ERP systemsit is preferable

• A start salary between €3034 and €3840 gross monthly based on 40 hours

• During start-up, we expect the candidate to work fully from the office

• 8% holiday pay

• 25 days of leave

• A good pension

• Plenty of challenges and opportunities to learn and to develop yourself

Cencora is committed to providing equal employment opportunity without regard to race, color, religion, sex, sexual orientation, gender identity, genetic information, national origin, age, disability, veteran status or membership in any other class protected by federal, state or local law.

The company’s continued success depends on the full and effective utilization of qualified individuals. Therefore, harassment is prohibited and all matters related to recruiting, training, compensation, benefits, promotions and transfers comply with equal opportunity principles and are non-discriminatory.

Cencora is committed to providing reasonable accommodations to individuals with disabilities during the employment process which are consistent with legal requirements. If you wish to request an accommodation while seeking employment, please call 888.692.2272 or email via de button "Solliciteer nu" op deze pagina.. We will make accommodation determinations on a request-by-request basis. Messages and emails regarding anything other than accommodations requests will not be returned