Customer relationship representative

For an international organization based in Alphen aan den Rijn, we are looking for a Customer Relationship Representative. In this role, you will be responsible for maintaining customer relationships and ensuring that orders, quotations, and customer inquiries are processed smoothly and accurately. You will communicate daily with customers, sales, purchasing, and other internal departments to keep operations running efficiently. You know how to maintain oversight, think proactively in solving problems, and ensure customers feel heard and supported. You will join a dynamic international working environment where collaboration, development, and service are key.

• Opportunities for personal growth through training programs and e-learning
• An enthusiastic team within a growing and dynamic work environment
• Fresh fruit, soup, and delicious freshly ground coffee, plus regular social gatherings and snacks
• A workplace where initiative and new ideas are encouraged, including a €10 gift voucher for every implemented idea
• The opportunity to work for an employee-owned company, where every employee is also a shareholder

• Excellent command of the English language, both spoken and written
• Experience in customer service, sales support, or an administrative role
• Experience with ERP systems is considered a plus
• Strong communication skills and a customer-oriented mindset
• Accurate, independent, and able to prioritize effectively

Your future employer is a global company within the aviation industry. It is a fast-growing organization that offers plenty of opportunities for both personal and professional development. Worldwide, the company employs around 550 people, yet the local office maintains a personal and informal atmosphere where colleagues know each other by name.