Case Manager

The Company
A leading international food production organization with operations across multiple locations and a strong focus on employee wellbeing, sustainable growth, and operational excellence. The company supports both manufacturing and office environments and offers a collaborative, people focused culture.

About the Role
As a Casemanager Verzuim, you will guide employees throughout their sickness absence and reintegration journey in accordance with Dutch legislation. You will act as the central point of contact for employees, managers, and site leaders, ensuring a smooth and compliant absence management process.
This role combines operational case management with advisory responsibilities and continuous improvement initiatives aimed at reducing absenteeism and improving employee wellbeing.

Responsibilities

• Manage employee sickness absence cases from the first day of absence
• Ensure compliance with the Wet Verbetering Poortwachter
• Conduct regular absence and reintegration meetings
• Translate occupational physician recommendations into actionable plans
• Advise employees, managers, and plant managers on absence related matters
• Support employees throughout reintegration processes
• Manage IVA and WIA application processes
• Contribute to absenteeism prevention strategies
• Participate in process improvement projects
• Travel regularly to multiple locations across Eastern Netherlands

• HBO level education and thinking ability
• Registered Casemanager certification (CROV or RCCM/RCMC)
• Minimum of 3 years relevant experience in absence management
• Strong knowledge of the Wet Verbetering Poortwachter
• Excellent Dutch and English communication skills
• Experience working independently
• Strong planning and organizational skills
• Accurate, pragmatic, and detail oriented approach
• Experience within a large international organization
• Ability to adapt quickly to changing environments
• Own transportation available for site visits
• Experience with Xpertsuite and SAP SuccessFactors is preferred

• Approximately 3 days per week visiting sites across Eastern Netherlands

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