IT Support Specialist Rotterdam • Refresco Benelux

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Are you passionate about IT support and helping people solve challenges? Do you enjoy working in a diverse and international environment with a variety of stakeholders? Are you ready to take a pragmatic approach to ensure seamless IT operations and make a real impact across the organization? 

We are expanding our IT team and are excited to welcome a new IT professional to our headquarters in Rotterdam. In this dynamic role, you will be the go-to expert and central point of contact for IT support within your community. 

Beyond handling diverse and challenging tasks, one of the most rewarding aspects of this position is the opportunity to collaborate with a wide range of international stakeholders. You will provide hands-on support, tackle and support on various IT challenges, playing a key role in ensuring seamless IT operations. 

To strengthen our team, we are looking for our new: 

In this role, you will report to the Head of Infrastructure and Networking, working alongside five other specialized experts and colleagues. You will have a dedicated scope of responsibility, taking full ownership of all IT support at our headquarters. We expect you to take full initiative in your role, ensuring seamless IT operations and providing top-tier support. 

The tasks and responsibilities are:  

• Supporting end users with IT-related questions and issues. 

• Implementing and complying with the European security policy. 

• Proactively monitoring and supervising systems and applications to detect and resolve disruptions in a timely manner, ensuring continuity and availability. 

• Installing, configuring, and maintaining workstations, servers, network equipment, and business applications. 

• Drafting and updating user manuals and technical documentation. 

• Collaborating with Central IT on European IT projects. 

• Managing and maintaining on premise and virtual server environments within VMware. 

About you 

We are looking for an enthusiastic and pragmatic IT professional who has the following background and experience: 

• You have a MBO degree

• At least 5 years of working experience in an IT support function. 

• You understand how IT customer service works and have/would like experience in an international environment. 

• Excellent proficiency in the English language, both spoken and written. 

• You are technical, pragmatic and enjoy your helpenjoy helping people with your knowledge.  

• You enjoy being at the office and are fun to work with! 

What we offer 

• A competitive reward package, including bonus eligibility. 

• A collaborative, international, and commercial environment where you can make a meaningful impact. 

• Opportunities for continuous professional development and growth. 

• A dynamic team culture that values integrity, efficiency, and open communication. 

We are the creator of drinks. We take great pride in creating world-class beverages, partnering with top retailers and brands across Europe, North America, and Australia to produce drinks that you love every day. 

Do you want to see your drinks on every table? Do you want to join our exciting journey?  

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Recruitment process

Are you interested in this open position, feel free to send your application!

In case of any questions with regards to the position, you may reach out to Yasimin Harput (Corporate Recruiter Group/HQ)

Phone: 010 440 5100
E-mail: via de button "Solliciteer nu" op deze pagina.

Additionally: we have great pleasure in getting in touch with potential new employees directly. For this reason we are fully managing the search for this role in-house and will not be needing any external assistance (agencies e.g.).

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