CUSTOMER OPERATIONS SPECIALIST Rotterdam • SIRE Life Sciences
Gevraagd
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37 - 40 uur
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Senior
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Engels (taal)
Aanbod
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Vast contract
Vacature in het kort
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Our client is a global leader in sustainable materials and manufacturing, with a strong presence across international markets. They focus on innovation, operational excellence, and customer satisfaction—offering a dynamic environment for professionals eager to grow in supply chain and commercial operations.
Role Description
Our client is hiring a proactive Customer Account Specialist to manage order-to-cash operations and support end-to-end supply chain processes. This role is ideal for someone who enjoys coordinating across teams and building long-term customer relationships.
Responsibilities
Process and monitor domestic and international customer orders in SAP
Coordinate with planning, logistics, and sales teams to ensure smooth deliveries
Maintain accurate customer master data for invoicing and shipping
Act as the first point of contact for customer queries and operational issues
Track product availability and manage transport arrangements
Identify gaps in procedures and recommend improvements
Support cross-functional operations during team absences or business peaks
Ensure compliance with internal processes and documentation standards
1–2 years in customer service, logistics, or order management
Familiar with SAP and Microsoft Office tools
Strong problem-solving and coordination skills
Excellent verbal and written English; a second European language is a plus
Detail-oriented and able to multitask in a fast-paced environment
Team player with a strong customer-first mindset
Other Information : Click Link Below To Apply
55546
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