Join the global leader in gaming device testing and certification as a Client Services Assistant. Support the dynamic Sales team in a vibrant, international setting, ensuring seamless administrative processes and top-notch client interactions. Enjoy a competitive salary, comprehensive pension plan, and generous travel reimbursements. Ready for a fast-paced, rewarding career? Continue reading to find out why we could be the ideal fit for you.

Over het bedrijf

HUMAN CAPiTAL

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About the Company

Our client is a global leader in the testing and certification of gaming devices and systems, with over 30 years of industry experience. Their Haarlem office brings together a diverse team representing nearly 50 nationalities, serving clients across more than 480 jurisdictions worldwide. The company is renowned for its integrity, world-class customer service, and commitment to employee development.

About the Role

As a Client Services Assistant, you will play a vital role in supporting the dynamic Sales team. You’ll ensure smooth administrative processes, help deliver accurate proposals, and maintain the quality of client interactions. This is a fantastic opportunity for someone passionate about customer service and eager to work in a fast-paced, international environment.

Key Responsibilities

Draft and support proposals for the EMEA Sales Team, working closely with Operations to ensure accuracy and compliance with procedures.
Update and maintain the CRM system with client and sales information.
Prepare weekly and monthly reports; collaborate with colleagues across all levels.
Respond to internal and external client enquiries via email.
Perform essential administrative tasks to support Legal, Finance, QA, and other departments.
Manage processes such as NDA handling, access requests, and project submissions.
Handle ad-hoc administrative assignments as required.

Required Qualifications

Passion for customer success and support.
Preferably MBO+ or HBO thinking level.
Experience with CRM systems (Dynamics is a plus).
Experience with sales reporting is a plus.
Proactive, structured, and stress-resistant approach to work.
Strong communication skills; team player mentality.
Good command of English, both spoken and written.
Proficiency in Microsoft Word, Outlook, PowerPoint, and Excel.

What’s on Offer

Competitive salary: €31,050 gross per year (excluding holiday allowance)
25 paid holidays per year (excluding bank holidays)
Comprehensive pension plan
100% public transport reimbursement, €0.23/km by car, €0.10/km by bike
Annual discretionary bonus
€25 monthly health insurance contribution
€15 monthly wellbeing contribution
Quarterly company events and team lunches
Discretionary annual salary reviews
Diverse and inclusive workplace (48+ nationalities)
Fresh fruit at the office
Weekly Friday Social Hour

Work Environment

You’ll work on-site in an easily accessible Haarlem office, collaborating with colleagues from around the world in a supportive and friendly atmosphere.

How to Apply

Are you ready to support the global gaming industry and grow your career with an international leader?

Apply now using the button below or contact Jan Andries Stam at +31 20 614 27 11 (also WhatsApp) for more information.

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