Business Analyst II new POS Supplies Zwaagdijk-Oost • Action

Checkout & Payments Analyst – Zwaagdijk-Oost

Are you ready to make a real impact on how millions of people experience shopping? As a Checkout & Payments Analyst at Action’s International Headquarters in Zwaagdijk-Oost, you'll help shape the future of store operations across Europe. From implementing ~30.000 new POS systems across all countries and in addition training around 70.000 store employees – we’re executing one of the largest business improvement projects ever. Your work ensures the front end of our stores operate smoothly and efficiently. If you're analytical, proactive, and thrive in a fast-paced, international environment—this role is for you!

• Play a key role in the deployment of the our POS system in multiple European countries, adapting the process to local requirements and regulations.
• Define and analyse business criteria to ensure consistency, compliance, and performance in each market.
• Execute roll-out plans, define timelines, and create documentation for local teams, enabling seamless adoption of the new system.
• Execute application testing, user training, and business validation, taking into account store feedback and consumer differences across countries.
• Monitor the rollout progress, report on milestones and risks, and ensure all stakeholders receive the necessary support and resources.
• Act as the key point of contact for incident management and performance monitoring post-launch.

This is what your day could look like

Imagine starting your day by connecting with project leads review the latest rollout milestones. You analyse pilot feedback from German stores and adjust validation scripts to ensure the POS meets regional expectations. This is processed in the rollout scripts and manuals for the following countries. After collaborating with IT and Store Operations to fine-tune new features for the Italian rollout, you prepare a comprehensive progress dashboard for senior management, highlighting key successes and areas needing attention as the deployment continues across Europe.

• Competitive salary based on your experience
• Travel allowance
• 24 holiday days (based on a 38-hour week)
• A company laptop and mobile phone
• Flexible working from home options
• The opportunity to make an impact in one of Europe’s fastest growing retailers
• Extensive learning and development through our Action Academy
• A dynamic international environment where teamwork and simplicity are key
• Fun team events and a supportive, down-to-earth culture

You’re accurate, analytical, and open to working with colleagues from different cultures. You enjoy taking ownership and ensuring systems run smoothly and efficiently. You adapt quickly to changing priorities and bring structure to complex processes.
A Bachelor’s degree or equivalent
1–3 years’ relevant work experience, preferably in retail and you know checkout systems
Experience with data analysis and visualisation tools
Familiarity with MS Office; knowledge of SAP, POS systems, or test tools is a plus
Fluent in English; Dutch or other EU languages are a bonus
Excellent communication skills and attention to detail
Able to work independently and with cross-border teams

At Action, we're a fast-growing non-food retailer with over 2,600 stores across Europe. Our goal is to make everyday life easier and more fun for our customers with super affordable products. We offer a lively, international work environment where teamwork, fun, and growth are key. With our Action Academy, you'll get the chance to learn, grow, and be part of our success. Plus, we're all about sustainability—lowering prices while boosting quality and making our products more eco-friendly. This way, we help create a better world and make shopping easy for everyone! Plus, we care about our team. Whether it’s racing in the Amsterdam Marathon or throwing a massive Action party for 1,000 colleagues, we know how to keep the good times rolling.

You’ll join the Checkout & Payments team within the Store Process Improvement department. This team is responsible for optimising and managing everything related to checkout and payments in all our countries. Together with specialists in POS, self-scanning, and reconciliation, you’ll work in an open, collaborative, and international environment where innovation and simplicity go hand in hand.

Does this job appeal to you, and are you ready to get started as a Checkout & Payments Analyst? Take action and apply for this vacancy.

What happens after you apply?

1. Response to your application within 14 days (and usually earlier)
2. First meeting with the manager and a colleague
3. Online assessment to get to know you better
4. Second interview with your recruiter, among others
5. If there's a match, welcome aboard as our new Checkout & Payments Analyst!

Throughout the entire process, your recruiter will be your main point of contact and available to answer all your questions.