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Customer Service Representative German (Fulltime) – Medical Devices Maastricht GO APPLY

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Gevraagd

  • Fulltime

Aanbod

  • Loondienst (vast)
  • 3.000 - € 3.200 p/m (bruto)
  • Bonusregeling
  • Deels thuiswerken
 

Vacature in het kort

Maastricht
Join the Customer Service team at a global leader in the medical devices industry. You'll be the first point of contact for customers, handling orders, inquiries, and more. Work closely with the Sales team, supporting them with reports and promotional activities. Collaborate with various departments to ensure timely delivery of products. Monitor progress and ensure custom solutions meet customer needs. Enjoy making a real impact in an international setting. Read on to discover what challenges await you.
 

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Are you fluent in German (native or near-native) and looking for a role where you can make a real impact in an international environment?
For a global leader in the medical devices industry, we are looking for a new colleague to join the Customer Service team.

What will you do?

  • Be the first point of contact for customers: processing orders and handling inquiries about deliveries, returns, backorders, and complaints.
  • Support the Sales Manager and Sales Representatives with reports, samples, and promotional activities.
  • Liaise daily with departments such as shipping, finance, marketing, and production to ensure customers receive their products on time.
  • Monitor progress and make sure custom solutions and packs are produced and delivered according to customer needs.


Gevraagd

What do you bring?

  • Experience in an international customer service environment
  • German language skills at native or near-native level + good command of English
  • Strong computer skills (Excel, databases, etc.)
  • Fulltime availability (40 hours per week)
  • A true team player who can make quick and accurate decisions


Aanbod

What’s in it for you?

  • Salary between €3000 – €3200 (fulltime)
  • Direct contract with the company
  • Hybrid working + travel and home office allowance
  • Bonus based on company results
  • Flexible working hours between 08:00 – 18:00
  • International, multicultural team with plenty of development opportunities
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