Sales Quality Specialist French Eindhoven • Adecco

Vacature in het kort

Volledige vacaturetekst

Do you speak fluent French and have a keen eye for detail? Are you passionate about improving processes and ensuring high standards in a digital sales environment? Whether you come from sales, compliance, or another quality-focused field — we’d love to hear from you!

We’re looking for a motivated and analytical Sales Quality Specialist to join our Digital Inside Sales team. You don’t need direct QA experience — if you’ve worked in sales, compliance, customer service, or any role where quality and performance matter, and you’re ready to grow in this direction, this could be the perfect next step.

In this fully remote role, you’ll help monitor and improve the quality of sales interactions and processes. You’ll work closely with team leads and sales professionals to ensure a top-tier customer experience through feedback, coaching, and performance insights.

Your responsibilities:

• Review sales calls and CRM activities to ensure consistency and quality;
• Spot patterns and areas for improvement through data and behavior analysis;
• Provide constructive feedback and support team development;
• Collaborate with leadership to implement quality-focused initiatives;
• Create reports and dashboards to highlight trends and performance insights;
• Contribute to process improvements that enhance customer experience and business outcomes.

• Monthly salary of approximately €3,100 gross;
• 25 vacation days + 8.33% vacation allowance;
• Participation in a pension plan from day one;
• 100% remote work (40 hours/week);
• Access to the Adecco Academy for training and development;
• A dynamic, international work environment focused on innovation and growth.

You’ll work in a large international IT organization that focuses on client development, and you’ll play a key role in this. With a customer-focused mindset and proactive approach, you’ll help ensure client satisfaction and a smoothly running organization. There’s plenty of freedom to shape this role, as long as targets are met and clients remain happy. Creativity is essential for optimizing digital marketing sales.

• Fluent French and English (minimum C1 level);
• Experience in sales, compliance, quality assurance, or similar roles;
• Interest in developing within quality and performance improvement;
• Familiarity with CRM systems (e.g., Salesforce) is a plus;
• Strong communication and analytical skills;
• Proficiency in Excel; knowledge of Power BI or other reporting tools is a bonus;
• Experience in digital or tech-enabled environments is welcome but not required.

Apply now and take the next step in your career, combining quality and sales — all in a fully remote, French-speaking role!