Customer Service Representative Enkhuizen • Adecco

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Are you a customer-focused professional who thrives in a fast-paced environment? Join our team to ensure timely, high-quality service and support that drives customer satisfaction and sales growth.

• Coordinate order processing, resolve unconfirmed orders, and manage product shortages with internal teams to ensure customer satisfaction;
• Provide timely, professional responses to customer and sales inquiries;
• Strive for high performance in delivering quality, on-time, and complete service;
• Handle transactions in SAP, including order entry, billing, credit notes, pre-payments, and customer master data updates;
• Generate reports and maintain cross-functional communication to support smooth operations;
• Monitor and improve customer satisfaction through service evaluation and action.

• Asalary of €21.50 per hour, equivalent to approximately €3,540 gross per month (ORBA scale E0). Higher rate will be depending on the years of experience;
• Initial 6-month contract with strong possibility of extension;
• Starting date: as soon as possible;
• 25 vacation days;
• 8.33% holiday allowance;
• Pension contributions from day one;
• Access to the Adecco Academy for professional development through a wide range of training and courses.

Our client is a global agtech company with 30,000 employees in more than 100 countries. Driven by science, it supports millions of farmers in growing crops safely and nutritiously, while respecting the planet, and innovating sustainable farming practices.

• Minimum 1 year experience in Customer Service, Order fulfillment, or Sales Support;
• Experience with Excel is a must;
• SAP knowledge is highly appreciated;
• Fluent in English; Dutch B1-B2 level is nice to have;
• Willingness and ability to work entirely onsite;
• Customer-focused mindset with proactive communication;
• Ability to quickly learn order processing, product details, and customer needs;
• Strong interpersonal and communication skills;
• Calm and professional under pressure.

Would you like to contribute to a more sustainable future in agriculture? Apply now!

Please note: this is a 100% onsite role. Occasional remote work may be considered after the first 6 months, depending on the progress and needs of the role.