Looking for a role with more than just service? An international client seeks a Norwegian-speaking Operations Advisor in Amsterdam. Be the go-to for customer support, handling inquiries and coordinating claims. Build strong connections, prioritize tasks, and ensure regulations are followed. Enjoy excellent training, quarterly bonuses, and full travel reimbursement. Benefit from a supportive, multicultural team with fun events and outings. Interested in this challenge? Apply now! Discover more about this exciting opportunity by reading further.

Over het bedrijf

Adams Multilingual Recruitment

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Are you looking for a Customer Service position that offers more responsibilities than just providing excellent customer service? Exciting! Then this opportunity might be something for you.

For one of our international clients – a British company that specializes in providing insurance solutions and support services to businesses across various industries – we are currently seeking for a Norwegian-speaking Operations Advisor to join their team in Amsterdam. In this role, you will play a vital role in providing top-notch support to customers and clients, as well as ensuring smooth claims resolution. Your focus will be on acting as a point of contact for customers and clients, responding to inquiries and questions, and communicating both internally and externally to coordinate tasks related to claims resolution.

In this role, you will:

Respond promptly and accurately to customer queries, and keep detailed records
Build strong relationships with stakeholders, both internally and externally
Prioritize tasks to meet deadlines and handle complaints effectively, as well as provide support to team members when needed
Gather documentation and evidence for claims investigations, and evaluate coverage and estimate losses
Communicate claim status effectively with insurers and customers
Coordinate repairs/replacements with suppliers and ensure compliance with regulations

For this role, we are searching for someone who:

Has prior experience working in a customer-facing position
Is fluent in Norwegian and English
Enjoys providing a positive and efficient customer experience
Sees the solution rather than the problem and has a good eye for details
Is available 40 hours/week and is open to coming to the office 3 days/week

What's on the table?

Great onboarding training to be successful in the job
Quarterly bonus scheme based on individual and the company's performance
25 holiday days
Full travel reimbursement
Multinational and supportive environment with team initiatives and outings

Does this sound like your next challenge? Feel free to apply or contact me directly at via de button "Solliciteer nu" op deze pagina. for more information.

We never request payment from candidates, and we always contact you through our official business accounts and platforms. If someone asks you for money, it’s probably a scam. Please always make sure that the job you’re applying for is listed on our website.

Salaris

€35.000

Gerelateerde zoekopdrachten

Customer Service Representative Amsterdam Fulltime Amsterdam Loondienst (vast) Amsterdam Amsterdam Provincie Noord-Holland Customer Service Representative Salaris Customer Service Representative

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