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Customer Service Representative English (UK) Maastricht GO APPLY

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Gevraagd

  • Fulltime
  • Engels (taal)

Aanbod

  • Loondienst (vast)
  • 3.000 - € 3.200 p/m (bruto)
  • Bonusregeling, Reiskostenvergoeding
  • Deels thuiswerken
 

Vacature in het kort

Maastricht
Are you fluent in English and want to work in an international setting? Join the Customer Service team for a leader in medical devices. You'll handle orders and inquiries, supporting customers efficiently. Work closely with the Sales Manager and team on reports and promotions. Communicate with departments like shipping and finance to ensure timely delivery. Ensure custom solutions meet customer needs effectively. Enjoy making a real difference in this dynamic role. Explore further to see how this role aligns with your aspirations.
 

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Are you fluent in English (native) and looking for a role where you can make a real impact in an international environment? 
For a global leader in the medical devices industry, we are looking for a new colleague to join the Customer Service team.

What will you do?

  • Be the first point of contact for customers: processing orders and handling inquiries about deliveries, returns, backorders, and complaints.
  • Support the Sales Manager and Sales Representatives with reports, samples, and promotional activities.
  • Liaise daily with departments such as shipping, finance, marketing, and production to ensure customers receive their products on time.
  • Monitor progress and make sure custom solutions and packs are produced and delivered according to customer needs.


Gevraagd

What do you bring?

  • Experience in an international customer service environment
  • English (UK) language skills at native  level 
  • Strong computer skills (Excel, databases, etc.)
  • Fulltime availability (40 hours per week)
  • A true team player who can make quick and accurate decisions


Aanbod

What’s in it for you?

  • Salary between €3000 – €3200 (fulltime)
  • Direct contract with the company
  • Hybrid working + travel and home office allowance
  • Bonus based on company results
  • Flexible working hours between 08:00 – 18:00
  • International, multicultural team with plenty of development opportunities
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