Inside Sales (German-Speaking) Alkmaar • Page Personnel
Gevraagd
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Fulltime
Aanbod
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Loondienst (vast)
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3.000 - € 3.500 p/m (bruto)
Vacature in het kort
Over het bedrijf
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As Inside Sales (German-Speaking) professional you will manage customer relationships and provide technical and commercial solutions. Acting as the main point of contact for German-speaking customers, you will ensure smooth communication, timely order processing, and effective resolution of inquiries. You will collaborate with internal teams to maintain high customer satisfaction.
Description
- Handle technical, commercial, and logistical inquiries from German-speaking customers.
- Manage incoming and outgoing calls and emails, ensuring clear and prompt communication with German-speaking customers.
- Collaborate with internal departments (Order Entry, Logistics, Finance) for timely and accurate deliveries.
- Create and activate customer accounts on AFPRO Online.
- Manage customer returns, complaints, and issue resolution efficiently.
- Continuously work on service improvement to enhance customer satisfaction.
- Maintain accurate records in CRM of customer interactions, orders, and service requests.
Profile
Experience: Any customer service, telephone sales, or consultative selling experience is a plus.
Languages: Fluent in German (spoken and written) and good command of English.
Technical Skills: Familiarity with CRM systems, Power BI, and AX software is a plus.
Soft Skills:
- Strong communication and active listening skills
- Service orented and customer-focused
- Excellent problem-solving abilities and adaptability
- Team player who collaborates effectively
- Highly accurate and detail-oriented
Job Offer
- Dynamic and supportive team environment
- Opportunities to gain experience in a reputable international company
- Competitive salary and benefits package
- Positive and inclusive workplace culture
Waar je gaat werken
Our client is an international company specializing in high-quality air filtration products, committed to customer satisfaction and providing tailored solutions through a professional and supportive Inside Sales team.
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