Customer Service Specialist Eindhoven • Yacht

Vacature in het kort

Volledige vacaturetekst

Job description

For the Customer Support team at DAF in Eindhoven, we are immediately looking for a Customer Service Specialist.

What will you do? As a Customer Service Specialist, you are a crucial link in the support process. Your main responsibility is to proactively follow up with dealers by phone regarding open 'incident cases'. You will ensure correct follow-up and clear communication.

Who are we looking for? We are looking for a colleague who meets the following criteria:

• You possess strong communication skills and are service-oriented.
• You are multilingual and, in addition to Dutch and English, you also speak one or more of the following languages: German, French, Italian, or Spanish.
• Preferably, you have a previous work experience in a similar role, and within the automotive industry

Interested? Are you the communicatively skilled and multilingual colleague we are looking for DAF? Apply now!

Apply now and receive a WhatsApp message within 15 minutes with a few short questions, so we can help you quickly.

Don't have WhatsApp? We'll contact you by phone or email!

Job requirements

A candidate must meet these requirements to be eligible:

• You have at least an MBO+ (intermediate vocational education) or HBO (higher vocational education) level of work and thinking.
• Previous work experience in a similar role and within the automotive industry.
• Languages (Required): You have a good command of the English and Dutch languages.
• Languages (Additional/Required): You also speak at least one of the following languages at a professional level: German, French, Spanish, or Italian.

What we offer:

• A challenging assignment at a leading international organization (DAF).
• A contract for the duration of the project (until the end of 2026), with the possibility of extension and the prospect of a permanent position.
• A salary of max 4000 EUR gross per month, based on a 40-hour work week, depending on your expertise and experience.
• A hybrid working model: On Mondays, you work together with the team on-site in Eindhoven. The other days (Tuesday through Friday), you work from home.

Secondary Benefits:

• Pension Plus scheme (from day 1).
• 25 vacation days per year based on a 40-hour work week.
• 8.33% holiday allowance calculated over 12 monthly salaries.
• Travel allowance.
• Opportunities to work from home with a work-from-home allowance.
• A net amount of €750 to set up your home office.
• Training budget.
• Referral bonuses up to a maximum of €1,500.
• Dedicated HR contact person (personal guidance at least once a month).