Senior Quality Program Manager Best • Philips

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In this role, you have the opportunity to

lead a Transformation Program driving Quality, Compliance and Standardization which improves customer experience. Improve agility and integration of critical processes across the organization to better serve customers and improve Quality.

This Transformation journey is exciting and challenging; The role contributes to a true transformation and it will have significant visibility and the space to make a real difference for our employees and our customers as we move towards standardization within the organization and delivering solutions to our customers. We are looking for an expert Program Manager with experience in Medical device Quality and Regulatory domain.

You are responsible for

• Successful completion of Quality and Compliance Program across Image Guided Therapy Cluster with focus on Standardization, and Consolidation of Legal manufacturer, Management and Quality Management Systems.
• Globally lead and manage the program across the cluster working with Management Teams, Site leaders, Deployment leads and execution teams.
• Manage strategy and program roadmap, resources, and budget to successfully meet cluster and business commitments.
• Manage stakeholders with conflicting priorities in a complex organization to deliver results.
• Lead, monitor and report out on Program progress to different layers within the organization.
• Direct employees and give operational guidance, both technically and organizationally. Build communication bridges and ensure effective cross functional implementation across the organization working with corporate and local businesses.
• Develop and guide the overall governance & program management structure for initiatives/transformation/continuous improvement projects including operating plans and way of working using key project management tools (Risk Management Plan, Program/Project Plan, Schedule, Resource Plan, Daily Management, RACIs, etc.) to mitigate risks, provide clear direction and ensure execution.
• Ensure transformation/continuous improvement projects are delivered on time/budget and with the agreed-upon scope. You will work closely with process owners, functions, and initiative owners to deliver tools and standardized processes.

You are a part of

You will be part of IGT Quality team and global Philips Q&R organization and will be reporting to the IGT Quality PMO.

To succeed in this role, you should have the following skills and experience

• Bachelor degree required, Master degree preferred plus a minimum of 5 years of related experience in innovation, strategy, operations, business environment.
• Excellent process improvement/lean experience, managing large, multi-site project/programs within complex cross-functional organizations and/or environment with several disciplines
• Experience in medical device industry with an understanding of Legal Manufacturers, Management and Quality Management Systems.
• Strong industry standard Project Management knowledge and application of tools and techniques (MS Project, PMBOK) and ability to execute continuous improvement methodologies, tools and problem solving techniques
• Demonstrated change management, communication interpersonal skills, including verbal and content at multiple levels within organization
• Able to coordinate between different functions and ensure integrated plan will be executed.
• Experience in a large multinational company.
• Ability to drive decision-making while concisely communicating detailed information and strategic decisions to project partners of all levels
• Experienced in leading and influencing teams in a virtual, global/multi- cultural, cross functional and multi-location matrixed organization
• Proactive and able to act on own initiative
• Can operate both on strategical and tactical level w.r.t. project approach, priorities, risk management etc.
• Ability to train, coach and motivate people.

How we work together
We believe that we are better together than apart. For this role, it means working in-person at least 3 days per week.

About Philips
We are a health technology company. We built our entire company around the belief that every human matters, and we won't stop until everybody everywhere has access to the quality healthcare that we all deserve. Do the work of your life to help the lives of others.
• Learn more about our business.
• Discover our rich and exciting history.
• Learn more about our purpose.
If you’re interested in this role and have many, but not all, of the experiences needed, we encourage you to apply. You may still be the right candidate for this or other opportunities at Philips. Learn more about our culture of impact with care here.

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