Customer Service Specialist

Communicate with international customers via WhatsApp, chat, email, and phone.

Provide personalized advice on size, fit, and style to enhance each customer’s journey.

Manage order-related questions, deliveries, and returns in a structured, accurate way.

Use CRM and internal tools to track conversations, resolve cases, and deliver timely updates.

Represent Suitsupply with a professional, helpful tone every time.

Experience in a customer-facing or support role, ideally in a fast-paced or digital environment.

Tech-comfortable: confident using customer service platforms or learning new tools quickly.

A strong communicator who writes clearly, listens actively, and adapts to customer tone.

Curious and driven by a growth mindset; you take feedback and run with it.

Accountable and proactive; you take ownership and follow through with care.

Fluent in English; Dutch or French is a strong plus.

Able to work 5 days a week on-site at our Suitsupply HQ.

Flexibility to work evening and weekend shifts from home.

Autonomy: We empower you to take ownership, make meaningful decisions, and drive impact without layers of sign-off.

Growth: We see your potential as a key asset. At Suitsupply, you’ll have abundant opportunities to learn, grow, and excel in a supportive environment that encourages development at every step.

Corporate Social Responsibility: Our commitment to sustainability and ethical business is unwavering. We work exclusively with suppliers who uphold the highest standards, in alignment with the International Labour Organization.

Style: Immerse yourself in a world of beautifully crafted, high-quality products, and enjoy a 40% discount on Suitsupply products.

Compensation: We offer a competitive salary of based on relevant skills and experience.