Customer Success and Account Management Intern at Mobypark startup MobyparkSolliciteren
Customer Success and Account Management Intern at Mobypark startup Mobypark
Mobypark
Customer Success and Account Management Intern at Mobypark startup Mobypark
Impactstartup
Partner support
€ 300 p/m
Fulltime
Mobypark
AmsterdamDeels thuiswerken
Customer Success and Account Management Intern at Mobypark startup Mobypark
Mobypark
AmsterdamDeels thuiswerkenCV niet verplicht
Samenvatting
In Amsterdam, jij ondersteunt partners bij onboarding, accountbeheer en relatiebeheer, terwijl je helpt hun succes op het platform, tevredenheid, bezetting en prestaties te verbeteren.
Wat krijg je?
€ 300 p/m
Fulltime
Stage
Flexibele werktijden
Fietsplan
Opleidingsmogelijkheden
Gratis lunch/fruit
Wat ga je doen?
- Nieuwe en bestaande partners ondersteunen bij onboarding en accountsetup
- Direct met klanten communiceren om hun succes op het platform te waarborgen
- Partnertevredenheid beheren en verbeteren door hoge bezetting en prestaties na te streven
- Kansen identificeren om listings, prijzen en prestaties te optimaliseren
- Samenwerken met sales en marketing om de customer journey te verbeteren
Amsterdam
Deels thuiswerken
Wat verwachten wij?
- Studying of afgestudeerd in business, hospitality, marketing of communicatie (pre)
- Ervaring met ondersteunen bij onboarding en accountinrichting (pre)
- Ervaring met direct klantcontact met zakelijke klanten (pre)
- Ervaring met beheren en verbeteren van klanttevredenheid (pre)
Volledige vacaturetekst
Mobypark maakt steden leefbaarder door lege parkeerplekken slimmer te benutten. In deze stage in Customer Success en Accountmanagement ben je het vaste aanspreekpunt voor partners, help je met onboarding en zorg je dat zij het maximale uit het platform halen. Je werkt in een snelgroeiende impactstartup in hartje Amsterdam, met veel vrijheid, een hybride werkvorm en fijne extra’s zoals snacks, koffie en zelfs een massage chair. Lees verder en ontdek hoe jij het verschil maakt.
Mobypark is on a mission to make cities more liveable by unlocking unused private parking spots. As a Customer Success and Account Management Intern, you'll play a key role in ensuring our partners (real estate companies, hotels, and private owners) are happy, supported, and successful in generating extra revenue from their unused parking spaces.
You'll be the go-to person for onboarding new partners, maintaining strong relationships with existing ones, and helping them get the most out of the Mobypark platform.
What you'll be doing:
Meer tonenYou'll be the go-to person for onboarding new partners, maintaining strong relationships with existing ones, and helping them get the most out of the Mobypark platform.
What you'll be doing:
- Support new and existing partners with onboarding and account setup
- Communicate directly with clients (hotels, companies, private owners) to ensure their success on the platform
- Help manage and improve partner satisfaction, ensuring high occupancy and performance
- Identify opportunities to optimise listings, pricing, and performance
- Collaborate with sales and marketing to improve the customer journey
- Assist with CRM and account management tasks, helping ensure no partner is left behind
- Occasionally support business development efforts if you're up for it!
Gevraagd
- You are enthusiastic, people-oriented, and have a hands-on mentality
- You are currently studying or recently graduated (Bachelor's or Master's), ideally in business, hospitality, marketing, communication, or related fields
- You speak and write fluent English; Dutch or German is a big plus!
- You're proactive, organised, and not afraid to take initiative
- You are interested in startups, sustainability, the sharing economy, or proptech
- You're a great communicator and enjoy solving problems
- You're tech-savvy and learn digital tools quickly (e.g. CRM, email, Google Workspace)
Aanbod
Benefits:- Opportunity to work at a fast-growing impact startup
- Learn directly from the CEO and an experienced team
- A lot of freedom, ownership, and opportunity to learn fast
- A cool, bright office in central Amsterdam (top floor, next to Central Station)
- Free snacks, drinks, coffee, and a massage chair
- Flexible working hours and hybrid work possibilities
Over de werkgever
Mobypark
AmsterdamImpactstartup
2 vacatures
Meet Mobypark, the parking space sharing platform. Mobypark optimizes the use of parking spaces by attracting verified drivers to private parking spaces. Our clients are hotels, (semi-)public organisations, other businesses, and private people.
Drivers love booking parking through Mobypark because it saves them time (no more wasted time!) and money.
Besides the practical advantages, we're all helping to reduce emissions from traffic jams caused by people looking for a parking spot.
Dit bedrijf werft al sinds 2022 via Werkzoeken.nl, je sollicitatie is in goede handen.
Zo werkt solliciteren
- Snel en eenvoudig via je mobiel
- Solliciteer in 1 minuut
- CV niet verplicht
- Volg je sollicitatie via Track & Trace
- Volg je sollicitatie via Track & Trace
Goed om te weten
Makkelijk solliciteren Solliciteren
