(Senior) Program Manager

The (Senior) Program Manager will be focusing on projects in our fast-growing Retail Business Line, managing the remote-control product category for the global market.

The Program Manager must understand and translate the (customer) requirements/ expectations into a project plan that the development team uses to develop and produce the required product. The Program Manager is accountable for planning, budget and cost control, as well as providing good quality of deliverables during the program development (KPI’s).

The Program Manager works in a (global) cross-functional team and operates as a respected leader. They must use excellent communication skills and leadership skills to address the diverse interests of internal and external stakeholders. The position also requires occasional travel and a “do whatever it takes” mindset.

Main tasks & responsibilities
· Good understanding of UEI products and technology so project plans can be controlled well
· Making estimated project plans during quotation phase
· Involved in new BIDS including customer presentations
· Managing programs after they are won until realization keeping KPI’s in mind
· Accountable for project Scope (statement of Work), Cost, and Planning after Project Development Kick Off.
· Interface between internal and external stakeholders
· Daily interfacing with distributed development teams
· Working with commercial teams on contract reviews, business case development, project status, etc.
· Maintain project checklist and project monitoring and chair Milestone Meetings
· Solving issues in interdepartmental discussions
· Take initiative to recommend and drive improvements and efficiency
· Support the implementation of new Program Management Processes
· Assist team members with complex projects
· Train colleagues on way of work / new technology
· Contribute to team and departmental goals

Contacts:
Internal contacts: Product Management, Sales, Engineering, Logistics, Quality, Purchasing, etc.
External contacts: Customers, , Factories (mainly but not limited to China/ Vietnam/), Industrial Designers, Suppliers etc.

Required Skills & Experience
· Bachelor or master degree in Computer Science, Electrical Engineer or similar; MBA is a plus
· 5+ years’ experience in a similar role, managing complex developments requiring software & hardware integration
· International work environment
· Experience in consumer RF product development. Ideally HVAC, connected thermostat or Residential IoT OEM experience is required

• Technical knowledge/understanding of electronic (RF) products using different radio’s is a plus (Zigbee, Wi-Fi, Z-wave, Bluetooth, RF4CE, etc.)

· Project management practices and development principles (eg. PRINCE2, PMP, IPMA, Agile, Scrum)
· Strong Leadership and mentoring skills and experience in (functional) managing a project team
· Excellent Stake Holder Management skills to manage expectations, timelines, delays, etc.
· Excellent (customer) communication and presentation skills
· Drive & ownership that demonstrate “whatever it takes mindset”
· Knowledge of consumer product lifecycle
· Able to cope with stress and deadlines
· Analytical and critical thinker

Reporting Structure:
· The Program Manager reports to the SVP Consumer Business Line.

Universal Electronics Inc. (NASDAQ: UEIC) is the worldwide leader in universal control and sensing technologies for the smart home. Its broad portfolio of patents includes QuickSet® software that utilizes the world’s most complete knowledge graph to detect and interact with thousands of entertainment and smart home devices. The company designs, develops, and manufactures innovative products that are used by the world’s leading brands in the audio, video, subscription broadcasting, connected home, home energy management, and mobile device markets.
Universal Electronics Inc. is an equal employment opportunity employer. We are proud of our diverse workforce and we believe having diverse teams that everyone brings their whole self to work everyday is key to all of our success. We welcome all people of different experiences, backgrounds, perspectives and abilities.