Front Office Host(ess)Solliciteren
Front Office Host(ess)
PPHE HOTEL GROUP - The Netherlands
Front Office Host(ess)
Hotel
Guest journey
€ 2.505,04 p/m
40 uur
PPHE HOTEL GROUP - The Netherlands
Eindhoven
Samenvatting
In this Eindhoven hotel, you manage the guest journey from check-in to check-out, handle reservations, perform administrative tasks, and ensure seamless communication across all departments.
Wat krijg je?
€ 2.505,04 p/m
40 uur
Loondienst (vast)
Bonusregeling
Pensioenregeling
Extra vakantiedagen
Reiskostenvergoeding
Doorgroeimogelijkheden
Vakantiegeld
Opleidingsmogelijkheden
Collectieve verzekering
Personeelskorting
Gratis lunch/fruit
Wat ga je doen?
- In- en uitchecken van gasten
- Reserveringen en betalingen verwerken
- De receptieomgeving professioneel onderhouden
- Samenwerken met andere hotelafdelingen
- Effectief communiceren met gasten
Eindhoven
Wat verwachten wij?
- Legally eligible to work in the Netherlands
- Experience in hospitality or front office roles (pre)
- Experience with Property Management Systems (pre)
- Knowledge of the Eindhoven area (pre)
Volledige vacaturetekst
Park Plaza Eindhoven offers 104 stylish rooms in the heart of the City of Light and is looking for a Front Office Host. You will manage the guest journey from check-in to check-out while collaborating with a vibrant team. Enjoy amazing perks like a gross birthday bonus, extensive discounts on skincare, and a wellbeing day. Ready to bring your authentic self to our hotel? Let's create memories together.
Feel the authentic. Park Plaza Eindhoven offers 104 stylish rooms and suites in the heart of the City of Light, within walking distance of Central Station, Van Abbemuseum, and Strijp, the hotel is ideal for business trips and weekend escapes.
Responsibilities
• Communicate effectively with colleagues and guests, contributing to a positive team environment and consistent service delivery
• Manage the guest journey, including check-ins, check-outs, and all guest requests across phone, written, and face-to-face communication
• Handle reservations, payments, and front office administrative tasks accurately
• Maintain a professional and welcoming front desk environment in line with brand standards
• Collaborate with other departments such as housekeeping and food and beverage to ensure smooth daily operations
Essential Requirements
• Strong communication skills in English (written and spoken)
• Ability to remain calm and organised in a fast-paced environment
• Good level of accuracy and attention to detail
• Guest-focused mindset with a proactive and responsible approach
• Eligible to work in the Netherlands
Preferred Requirements
• Experience in Front Office or guest-facing hospitality roles
• Familiarity with hotel systems (PMS)
• Knowledge of Eindhoven or willingness to develop local expertise
• Dutch or any additional language skills; is an advantage
• Experience handling guest requests and service recovery
Your Benefits & Perks
• Heavily discounted hotel rates
• 50% discount on food and beverages in our restaurants and bars
• Exclusive discounts via alleo
• Exclusive team discounts on premium ESPA skincare and Kevin Murphy haircare products
• Discount on a collective health insurance plan
• Extensive learning and development opportunities
• A comprehensive onboarding programme
• International career growth opportunities within PPHE Hotel Group
• A meal during your shift
• Annual company parties and team outings
• €250 gross birthday bonus
• Pension scheme in accordance with the Dutch Hospitality Collective Labour Agreement (Horeca CAO)
• 25 vacation days plus 1 additional wellbeing day (pro rata)
• 8% holiday allowance
• Travel expense reimbursement up to €250 net per month (pro rata)
• Referral bonus of up to €750 for introducing a new colleague
This role is paid according to Horeca CAO scale (Schaal V), starting from €2,505.04 gross per month (full-time)
Excited to create seamless and memorable guest experiences? Apply today, it’s quick and mobile-friendly. We welcome all backgrounds and encourage you to bring your authentic self to Park Plaza Eindhoven
Park Plaza. Be part of it.
Over de werkgever
PPHE HOTEL GROUP - The Netherlands
EindhovenHotel
Zeer groot bedrijf
Ervaren medewerkers
5 vestigingen
42 vacatures
PPHE Hotel Group is an international hospitality real estate company, with a portfolio of primarily prime freehold and long leasehold assets in Europe.
PPHE Hotel Group's guiding principle is to generate attractive returns from operations and long-term capital appreciation. Through its subsidiaries, jointly controlled entities and associates it owns, co-owns, develops, leases, operates and franchises hospitality real estate. Its primary focus is full-service upscale, upper upscale and lifestyle hotels in major gateway cities and regional centres, as well as hotel, resort and campsite properties in select resort destinations.
Dit bedrijf werft al sinds 2023 via Werkzoeken.nl, je sollicitatie is in goede handen.
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