Senior CFT Lead

Lead a multidisciplinary Customer Focus Team at Neways Advanced Applications BV, driving collaboration and results for top clients in the high-tech industry.

As the Senior CFT Team, you lead the multidisciplinary team and are responsible for fulfilling customer demand by achieving the QLTC-S objectives according to the internally established meeting and reporting format. You operate at the intersection of the customer and the internal organization between People, Product, and Profit. You focus on collaboration, structure, and results, and represent the CFT both within Neways and to the customer. You work closely with the Account Manager, the Manufacturing Performance Teams (MPTs), and the Category Teams (CTs).

In the role of Senior CFT Lead we offer you a challenging position in a dynamic and healthy production environment. You will have the opportunity to make an important contribution to the development and growth of Neways.

Additionally, we offer you:

• A competitive salary based on your knowledge and experience

• 27 vacation days

• 13 extra days off

• Pension plan and travel allowance

• Bicycle plan

With your leadership, sharp insight, and connecting approach, you elevate the Customer Focus Team to a higher level. You know how to align different disciplines, set clear priorities, and maintain oversight—even under time pressure. You foster a team culture centered on ownership, collaboration, and results. Thanks to your leadership, communication flows smoothly, expectations are clear, and goals are achieved. In short: you are the driving force behind a strong and effective team.

In addition, you have:

• A minimum of 8 years of proven experience in leading teams and driving projects within a technical and customer-oriented environment.

• Bachelor's or Master's level working and thinking ability, preferably in Supply Chain Management, Logistics, Industrial Engineering, Business Engineering, or a related field;

• Commercial awareness and a results-oriented mindset;

• Ability to maintain oversight, set priorities, and make decisions;

• Excellent communication skills in both Dutch and English.

As the Senior CFT Lead, you bring focus, direction, and structure to the team. You work according to the standardized meeting structures in our matrix organization and serve as the connecting link to other departments. You develop the processes and the people in your team, together with department heads, while maintaining oversight and ensuring everything runs smoothly for both the customer and the internal organization.

Further responsibilities include:

• Steering progress and results within QLTC-S (Quality, Logistics, Technology, Cost & Sustainability);

• Identifying bottlenecks early, taking action, and setting clear priorities;

• Ensuring clear communication and smooth reporting lines to all stakeholders;

• Setting up and chairing the meeting structure within the CFT;

• Coordinating and aligning customer-focused improvement initiatives;

• Maintaining customer relationships in collaboration with Account Management;

• Drafting and executing CFT plans;

• Guiding and coaching team members in their roles and development;

• Aligning the product portfolio and roadmap with the customer;

• Ensuring commercial, logistical, and technical alignment within the team;

• Contributing to continuous process improvement and optimizing collaboration;

• Reporting to the Management Team of NAA.