Dispatch Executive Almere

Vacatureomschrijving

Clinichain BV is located in Almere and founded in 2017.
Clinichain is specialized to provide medical equipement which will be used for clinical trials around the world. This will be done from our local warehouse in Almere or via our local partners. On every continent we have trusted local partners who can provide specialized medical equipment for every study.
At the moment we have a team of 18 colleagues and searching for 2 extra. One for our Dispatch department who collect all our equipment from the end locations after a study and the second one is a specialized Sales Support who can assist our teams in peak moments.

For this position we are looking for an enthusiastic Dispatch Executive a new team member who specializes in collection medical equipment form the end locations all around the world.
Dipatch department is the last chain of the customer journy so for this department (as well off course all the other disciplines we have in Clinichain) is quality and service very important. You will do this with 2 other colleagues and make sure that all the equipment when a studies ends will be colleced witin the given time frame from our customer and keep the customer in the loop with the progress of the collection.
- Make sure together with the customer which equipment of which location will be collected cleaned and packed (if possible)
- When all the information is provided make a booking on our MyTNT account
- When White Glove Service is needed (site needs packing material, help with packing or needs to be picked up other then ground floor) request a quote with one of our designated forwarders
- Creating purchase orders
- Creating work orders
- Keep track of the current collections
- Keep the customer / forwarder always informed
- Keep close contact with the teams within Clinichain
- Finalizing the collection in our application

Gevraagd

Minimal MBO or equavaliant
Minimal 3 years of experience in a Logistic / Administrative role
English: Speaking and writing good
Dutch: Speaking and writing acceptable
Accurate
Team player - wants to be one of the team instead of acting solo
Loves to attend international calls with customers or forwarders

Aanbod

Pension
25 free days
Travel expenses reimbursement
8% Holiday pay

Uren

32 - 40 uur
Preferable 40 hours but minimal 32 hours