Fleet Service Specialist Venlo

For our international client in the area of Venlo, we are looking for a

Fleet Service Specialist

As a Fleet Service Specialist, your primary responsibility is to ensure the repair and maintenance of the entire trailer fleet. You will receive around 150 case reports about trailers daily, which you will handle alongside your team. Additionally, you will work on approximately 20 MOT (APK) trailer schedules each day, contributing to the smooth operation of their transportation network.

Impact and Role: In this diverse role, you will serve as a crucial link between workshops, manufacturers, planning departments across various our client product organizations, and their fleet control team. Building strong relationships with workshops within Europe will be essential, as you collaborate on solving technical issues, conducting commercial checkups of cases, and identifying new high-quality workshops.

Technically,you will be responsible for understanding damage reports and MOT (APK) planning to make informed decisions regarding maintenance, repairs, and efficiency in collaboration with workshops. You will carry out complete case processes and closures, making responsible choices for resolutions.

Traveling will be an integral part of your role, enabling you to build and maintain strong relationships with workshops. Their fleet control department will provide you with valuable data and professional insights to support your work at a high level.

Onboarding and Growth Opportunities: They offer a thorough onboarding process, where you will receive training at workshops for the first four months. This training will cover various planning departments within our client and provide practical experience of their multimodal network. You will visit outdoor offices and essential locations within their network, such as ferry and rail terminals, to gain a comprehensive understanding.

As a Fleet Service Specialist, you have the potential to grow into a Senior Service Specialist or a Senior Fleet Engineer position. You will be involved in technical cooperation with customers, contracted workshops, and manufacturers, contributing to product improvements.

Key Responsibilities:

• Process and assess incoming damage/breakdown case reports of trailers across Europe;
• Provide technical advice on trailer repairs and evaluate problem costs and efficiency in coordination with workshop managers;
• Record case reports in our data management system FleetWave;
• Coordinate repairs and MOT (APK) at workshops within our client European network.
• Conduct periodic visits to Dutch and foreign workshops for relationship management and quality checks (10-30% travel depending on preference).
• Collaborate on technical specifications of new equipment and potential adjustments between customers, our client, and manufacturers.

To be successful in the role of Fleet Service Specialist, you should meet the following function requirements:

• You have a completed Secondary Vocational Education (MBO) or possess a Bachelor's degree (HBO);
• Also an alternatively, demonstrate relevant background and experience that allows you to operate at the required technical level for this role;
• Technical Affinity and Workshop Management;
• Possess an affinity with technology and/or have previous experience in managing workshops;
• Strong Communication Skills;
• Proficient in Dutch, English, and German languages. Knowledge of additional languages is advantageous;
• Ability to work meticulously and maintain a clear overview of tasks and data;
• Solid experience working with computer systems;
• Think in terms of possibilities and constantly seek opportunities to improve work processes;
• Demonstrate a proactive approach to tasks, promptly taking action when required;
• Quick grasp of data, distinguishing between important and less important information;
• Capable of easily switching between tasks and adapting to different responsibilities;
• Ability to analyze situations from multiple perspectives and address root causes effectively;
• Display strong teamwork skills, quick thinking, and the ability to act promptly;
• Comfortable in a multitasking environment;
• Possess an entrepreneurial mindset and structured approach to tasks;
• Demonstrate a "hands-on" mentality and a natural resistance to stress;
• Willingness to travel occasionally as required for the role.

• Direct contract at our client;
• A good salary based on your education;
• A starting premium of € 1000 gross;
• Travel allowance;
• A work environment where innovation is key;
• Pension premium 93% paid by our client;
• Extra attention to personal and professional development.
• 28 vacation days + option to buy 10 extra.

Want to know more? Then contact Patricia Martens on 06 - 2016 1810.

Interested? Then click on the application button or send your resume to via de button "Solliciteer nu" op deze pagina.

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