Step into an international role as a Customer Care Executive, where you'll be the vital link for customers across Africa and Latin America. This dynamic position involves managing the entire order process, coordinating with supply chain, sales, and finance teams. Embrace independence and strategic thinking, all while working in a multilingual team. Enjoy unique perks like a supportive office environment and opportunities for professional growth. Read on to discover how this opportunity can transform your career.

Over het bedrijf

GO APPLY

Werving en selectie•6 - 20 medewerkers

•

Volledige vacaturetekst

Are you a strong communicator with a sharp commercial sense and the ability to stay calm under pressure? In this international role, you’ll serve as the key contact for customers in Africa and Latin America—ensuring smooth operations and exceptional service.

As a Customer Care Executive, you will be the central point of contact for clients and internal departments such as supply chain, sales, and finance. You manage the complete order process from start to finish.
This is not a call center position, but a dynamic and strategic support role where independence, communication, and coordination are key.

You’ll be based at our office in Herten (Limburg, the Netherlands) and work in a multilingual, international team with short lines of communication.

Your Responsibilities

Managing and processing customer orders and contract data in the ERP system
Coordinating delivery schedules with logistics partners
Preparing and following up on quotations
Handling customer inquiries via email and phone
Liaising with suppliers, transport partners, and internal stakeholders
Identifying and resolving issues proactively

Gevraagd

MBO+ or Bachelor’s level education
Fluent in English, and proficiency in French and/or Arabic is required
Experience in customer service or commercial/logistics support
Commercial insight and the ability to anticipate client needs
Strong communication skills and a solution-oriented mindset
Able to multitask, stay organized, and perform under pressure
Experience with ERP systems is a plus

Aanbod

A starting salary between €3,000 and €3,750 gross per month, based on 40 hours per week
A one-year direct contract with our client, with long-term potential
A varied, impactful role with genuine responsibility
26 vacation days, travel allowance, and pension scheme
Fresh lunch provided three times a week
Hybrid work option (in consultation)
An international, fast-paced organization
Lots of space for your own input, ideas, and growth

Gerelateerde zoekopdrachten

Customer Service Representative Herten Fulltime Herten MBO Herten Tijdelijk contract Herten Herten Provincie Limburg Customer Service Representative Salaris Customer Service Representative

Vacature opslaan

Gefeliciteerd, je bent succesvol ingeschreven!

Vanaf nu ontvang je automatisch de best passende vacatures automatisch in je mailbox.

Jouw inschrijving
Emailadres:
Functie:
Plaats:
Frequentie:

Wijzig je inschrijving

Ontvang als eerste nieuwe vacatures voor Customer Service Representative in Herten

Je e-mail

Frequentie

(Uitschrijven kan altijd via elke e-mail die je ontvangt)

(Uitschrijven kan altijd via iedere app die je ontvangt)