Assistant Front Office Manager Den Haag • Leonardo Royal Hotel Den Haag Promenade

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For the natural leader with a sharp eye, a steady hand, and a passion for people and performance.

Leonardo Royal Hotel Den Haag Promenade & Leonardo Hotel Den Haag Babylon are looking for an experienced and confident Assistent Front Office Manager who thrives on variety, leads with calm authority.

THIS IS YOU

• You bring at least 2 years of Front Office leadership experience, ideally in a busy hotel environment in- or around The Hague
• You are a strong people manager who knows how to coach, motivate, and empower your team.
• You stay calm under pressure, tackle challenges with confidence, and turn stress into structure.
• You bring a commercial mindset, using your creativity to help achieve revenue goals and improve the guest journey.
• You lead by example, thrive in collaboration, and are always looking for ways to grow.
• You speak English fluently; Dutch is a plus.

YOUR ROLE IN OUR STORY

As Assistant Front Office Manager, you are the right hand of the Front Office Manager, taking ownership over the daily operation while helping shape a culture of service, growth, and performance excellence. You are hands-on, visible, and proactive – ensuring smooth check-ins, happy teams, and five-star service at all times.

WHAT YOU’LL BE DOING

• Leading and coaching the Front Office team with energy and empathy.
• Taking charge during shifts, making decisions, and ensuring seamless daily operations.
• Turning guest feedback and operational insights into actions and improvements.
• Driving commercial performance by upselling, optimizing procedures, and delivering wow moments.
• Playing a key role in the training, onboarding, and development of your team.

GROW WITH LEONARDO HOTELS

At Leonardo Hotels, we believe in growing together. Through our Leonardo Development Lab, you’ll gain access to tailored training programs, personal coaching, and career planning tools. Whether your ambition lies in Operations Management, Rooms Division, or even Hotel Management – we’re here to help you take that next step.

WHAT’S IN IT FOR YOU (ADDITIONAL TO A GREAT TEAM)?

• We offer you 70% travel allowance if you live further than 10 kilometers from your work, with a maximum of € 10.71 per day.
• Working overtime? This can be paid out, but you can also choose to save it for some extra time off.
• Eager to learn? We offer training courses from the Leonardo Development Lab!
• Ambitious? You can work on your personal development and grow with us!
• Do you want to buy products such as an (electric) bicycle or telephone with a reduced price? This is possible with an average of 40% tax reduction via FiscFree!
• Night away? As an employee, you can exclusively use our global discount program!
• And enjoy an overnight stay including dinner and breakfast at the hotel where you are working during your ’Know Where You Work’ experience.