Front Office Host(ess)Solliciteren
Front Office Host(ess)
PPHE HOTEL GROUP - The Netherlands
Front Office Host(ess)
Stadshotel
Gastontvangst
€ 2.505 p/m
38 uur
PPHE HOTEL GROUP - The Netherlands
Utrecht
Samenvatting
In this central hotel you manage guest arrivals, departures and requests. As a welcoming host you ensure smooth operations and exceptional experiences in a dynamic environment.
Wat krijg je?
€ 2.505 p/m
38 uur
Loondienst (vast)
Bonusregeling
Pensioenregeling
Extra vakantiedagen
Reiskostenvergoeding
Doorgroeimogelijkheden
Vakantiegeld
Opleidingsmogelijkheden
Interne trainingen
Collectieve verzekering
Personeelskorting
Gratis lunch/fruit
Wat ga je doen?
- Gasten warm en professioneel verwelkomen
- Check-ins en check-outs afhandelen
- Vragen en verzoeken van gasten beantwoorden
- Gastenrecords en administratieve taken bijhouden
- Lokale aanbevelingen aan gasten geven
Utrecht
Wat verwachten wij?
- Je bent gerechtigd om in Nederland te werken
- Ervaring in Front Office of klantgerichte functies (pre)
- Ervaring met hotelmanagementsystemen (PMS) (pre)
- Kennis van de stad Utrecht (pre)
Volledige vacaturetekst
Feel the authentic at Park Plaza Utrecht, located right in the heart of the city. As a Front Office Host(ess), you are the welcoming face of this stylish hotel, ensuring every guest enjoys a memorable stay. Beyond a vibrant team culture, you benefit from a unique birthday bonus of €250, extensive travel compensation, and significant discounts on premium skincare. Step into a world of hospitality and start your growth journey today!
Feel the authentic. Park Plaza Utrecht offers a contemporary and stylish stay in the heart of the city, just steps away from Utrecht Central Station. With modern rooms, vibrant public spaces, and easy access to the historic city centre, the hotel is the perfect base for both business travellers and leisure guests.
As a Front Office Host(ess), you are the face of the hotel, creating a warm and memorable first impression for every guest. You will manage arrivals and departures, handle guest requests, and ensure a smooth and efficient front office operation throughout your shift.
This role is key in delivering exceptional guest experiences while maintaining a welcoming and organised front desk environment.
The position is a full-time role (38 hours per week), ideal for someone who thrives in a dynamic hospitality environment and enjoys connecting with people.
Responsibilities
•Welcome guests with warmth and professionalism, ensuring a positive first impression
•Manage check-ins, check-outs, and all front desk operations efficiently
•Handle guest requests, questions, and feedback in a proactive and service-minded way
•Communicate clearly with guests and team members to ensure seamless service
•Maintain accurate guest records and complete administrative tasks
•Provide local recommendations and enhance the guest experience
•Collaborate with housekeeping and other departments for smooth daily operations
Essential Requirements
•Fluent in Dutch (written and spoken) mandatory
•Good command of English
•Strong communication and interpersonal skills
•Service-oriented mindset with attention to detail
•Flexible availability, including weekends and holidays
•Eligible to work in the Netherlands
Preferred Requirements
•Previous experience in Front Office or a customer-facing role
•Familiarity with hotel systems (PMS)
•Knowledge of Utrecht or willingness to develop local expertise
•Additional language skills are an advantage
Your Benefits & Perks
• Discounted hotel rates (including Radisson Hotel Group worldwide and family and friends)
• 50% food and beverage discount at our restaurants and bars
• Exclusive discounts via personeelsvoordeelwinkel
• Exclusive team discounts on premium ESPA skincare and Kevin Murphy haircare products
• Discount on collective health insurance
• Great learning and development opportunities
• Advanced onboarding programme
• Career growth opportunities across PPHE Hotel Group in Europe
• Tasty meal during your shift
• Annual company parties and outings
• Birthday bonus of €250 (gross)
• Industry pension plan
• 25 days holiday plus 1 additional wellbeing day
• 8% holiday allowance
• Travel compensation (up to €250 net per month)
• Recommend a friend bonus (up to €750)
This role is paid according to Horeca CAO scale (Schaal V), starting from €2,505.04 gross per month, with growth in line with experience, plus potential tips.
Excited to create memorable guest experiences and be the welcoming face of Park Plaza Utrecht? Apply today, it’s quick and mobile-friendly. We welcome all backgrounds and encourage you to bring your authentic self to Park Plaza Utrecht.
Park Plaza. Be part of it.
. Over de werkgever
PPHE HOTEL GROUP - The Netherlands
UtrechtStadshotel
Zeer groot bedrijf
Ervaren medewerkers
5 vestigingen
42 vacatures
PPHE Hotel Group is an international hospitality real estate company, with a portfolio of primarily prime freehold and long leasehold assets in Europe.
PPHE Hotel Group's guiding principle is to generate attractive returns from operations and long-term capital appreciation. Through its subsidiaries, jointly controlled entities and associates it owns, co-owns, develops, leases, operates and franchises hospitality real estate. Its primary focus is full-service upscale, upper upscale and lifestyle hotels in major gateway cities and regional centres, as well as hotel, resort and campsite properties in select resort destinations.
Dit bedrijf werft al sinds 2023 via Werkzoeken.nl, je sollicitatie is in goede handen.
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