E-commerce Operations Coordinator Amsterdam

Vacature in het kort

Join a leading company in the imaging and optical products field at their European HQ. We are looking for an E-commerce Operations Coordinator who loves photography, technology, and making online shopping better for customers. This job mixes operations, e-commerce, and data management. You'll help with marketing, sales, and product management. Work in a creative office with a team that values innovation. Enjoy benefits like full travel costs, work from home allowance, a bonus, pension, and more holidays over time. Plus, grow your career with us. Read on to discover why we could be your next step.

Volledige vacaturetekst

Join this leader in imaging and optical products, at their European headquarters in Amstelveen. We are on the lookout for a versatile E-commerce Operations Coordinator who thrives in managing back-office coordination, e-commerce applications, and data control. This unique role is perfect for those passionate about photography, technology, and enhancing customer experiences online.

Over het bedrijf

An FMCG company that is focusing on the imaging business.

Salaris en aantal uur per week

• Salary: To be discussed
• 30-37,50 hours per week
• Start: As soon as possible
• Assignment of two years.

Your job as an E-commerce Operations Coordinator:
In this multifaceted role, you'll be at the convergence of operations, e-commerce, and data management, supporting our dynamic marketing, sales, and product management teams. Your contributions will directly impact the online presence and customer engagement by:

• acting as primary support of the D2C call center team.
• assisting the e-commerce marketing specialist by setting up the promotions and vouchers in the E-commerce Backoffice
• provide comprehensive back-office support, including data entry, accounting, logistics, and orderprocessing.
• ensuring operational excellence by troubleshooting and resolving platform issues, thereby enhancing the e-commerce backend system.

Your Workplace:
You will join a legacy of innovation and a dedicated team that supports global visual storytelling. The office is a hub of creativity, where you'll collaborate with a diverse group of professionals committed to excellence and innovation in the imaging business. The E-commerce team plays a pivotal role in driving online sales and ensuring a seamless customer experience. There is a dynamic and supportive team environment.

What Do You Bring to the Table?
We are looking for a positive and driven person with eCommerce experience. You are part of a growing eCommerce business and you work in close collaboration with the SAP application team, Digital Marketing coordinators, Product Managers and local countries for the maintenance of the product, customer and promotional data. This role should be approached with an attitude of strong service and support towards end customers, other departments and the local countries.

• A strong background in eCommerce, business administration, or related fields.
• Proven experience in managing product data, with a solid understanding of e-commerce technologies like Optimizely or SAP Hybris, and familiar with SAP ERP systems.
• Analytical skills to creatively and systematically solve problems, with a customer-centric and result-oriented mindset.
• Excellent communication skills in English; additional languages are a plus.

What’s in it for you?
A competitive salary and benefits package including:

• Full travel reimbursement for public transport or € 0,23 per km for car transport.
• Work from home benefit of € 2,35 per day at home.
• Variable bonus.
• Pension scheme.
• 26 days holidays, plus 5 after 5 years of service and a seniority holiday.
• In case of joining the collective health insurance scheme, an additional supplementary health insurance.
• Opportunities for professional growth and development.

Contact

Please note that we agreed with our clients to only introduce them to candidates who already live in or near Amsterdam. Although we understand that you are willing to relocate or commute, we have agreed with our clients not to accept this as an adequate option.

Are you ready to contribute to company's success while advancing your career? Please send us your CV with a short letter of motivation. You will receive an answer from us within 5 working days. For more information please check our website or call us at 020 - 5738383. We are looking forward to hearing from you!