HR Process Expert Zwaagdijk-Oost

(Fulltime, 38hrs per week)

Action’s HR department is expanding! We are looking for a result driven HR Process Expert for our HR Process & Risk team to develop, strengthen and continuously improve HR processes, hereby supporting cross-functional and cross-border alignment. You will join the team of Cindy Engel and Marlies Schonewille. Continue reading and rush to apply! 

Today Action operates in 12 EU countries with several countries being added in the following 3 years. We are now counting 2’450 stores and over 80’000 employees. Efficiency and efficacy in managing changes and improvements require a harmonious blend of process management, project management, and process analytics. Our HR project and process organisation is composed of two teams: the HR Projects team, and the new HR Process & Risk team, where the HR Process Expert plays a crucial role.

The HR Process & Risk team is primarily responsible to govern, design, optimize, and administer our end-to-end HR processes. We will look at both our international headquarters and our (more than) 12 countries, from an HR - as well as a cross-functional perspective. This encompasses key HR functional areas such as recruitment, onboarding and payroll.

As the HR process expert, reporting to the Manager HR Process & Risks, you will focus on implementing the improved HR process model, develop clear process documentation, standardize processes across countries and HR sub-functions, and identify opportunities for process improvements and key risks and controls. Collaborating with process- and system owners, you will work on process optimization and compliance, to ensure our HR objectives are met. Your role is instrumental in our ongoing efforts to enhance HR impact and efficiency.

In a nutshell, you

• support in implementation of the new HR process governance structure;
• identify and document key risks & controls within the HR processes together with the process- and or system owners;
• create and maintain high quality process documentation;
• review and validate process implementation and execution and support in identifying process bottlenecks and improvements;
• maintain the HR process model and act as HR process model gatekeeper;
• maintain the overall HR control framework; 
• act as the main point of contact for process and or system owners and SMEs in each of the HR teams, incl all countries;
• will have close cooperation with the HR project managers and process experts from other functional domains (e.g. Supply Chain, Finance, and Commerce).

The HR Process & Risk team is part of the broader HR Projects & Processes team. The HR Projects & Processes team delivers various projects to make our HR department even more valuable within Action and ensures processes are standardized, efficient and continuously improved. Do you want to contribute to the further professionalization of our HR organization with your ideas? Take Action!

Curious about your new team members? Marlies, Patrick, Cindy, Tessa and others can’t wait to welcome you as their new colleague!

The Process Expert at Action enjoys stakeholder management! Because good coordination between teams is key for this role, we expect you to have confident communication skills. Next to that you have a solution driven mindset and it comes naturally to you to assess the existing environment and to spot the areas for improvement. You have a proactive approach, a sharp eye for detail and work on tasks with pace and sense of urgency. Moreover, a highly dynamic multicultural work environment is where you find your energy and self-motivation.

You also have:

• Professional and intellectual abilities minimum at a Bachelor level
• A minimum of 3 years of experience in processes management and design, preferably within the HR environment, in an international context
• Experience with Visio and with Signavio; familiar with process standards (e.g. APQC frameworks), excellent skills in PPT, Excel, etc.
• Experience in retail industry
• Excellent English verbal and written proficiency with Dutch a huge advantage

You will work at a European headquarter in a team of professionals within an international environment where career and self-development opportunities are at your doorstep. 

In addition:

• 24 vacation days, with the option to purchase 5 extra days based on a 38-hour work week
• commuting and work from home allowance 
• a company laptop and mobile phone 
• flexible working hours in coordination with the team and direct manager
• 15% staff discount on your purchases at Action
• extensive range of education and training at our own Action Academy

If you only know Action from the stores, a world will open up for you when you join us. For example, we are working hard behind the scenes to make a positive impact on society and the environment. Did you know, for example, that we sponsor more than 2,000 children worldwide who are growing up in an SOS Children’s Village? That our team reflects the diversity of our customers, including 124 nationalities? That we already source 70% of our wood products and 86% of our cotton sustainably? And that only energy-efficient LED lighting is used in more than half of our stores? Yes, that is also Action. Curious about what other initiatives we’re facilitating? Join our team and find out for yourself.
 

Take action and apply now!
Next steps

1. Our recruiter will review your application and get back to you as soon as possible.
2. We invite you for a first job interview.
3. We would like to get to know you better, which is why we ask you to take an online assessment.
4. We will invite you for a second interview and we will discuss your assessment
5. Are will still a great match? Then we will become new colleagues!